Sales Training Lead

1. Accountable for Sales & Leadership Training operations

- Deliver training to distributors according to master plan.

- Consult distributors' queries and complaints regarding under assigned training categories.

- Monitor quality of training programs to ensure the effectiveness and good outcome delivered.

- Consolidate and analyze training reports for nationwide under assigned categories to ensure that training needs are met and performance enhanced.

- Coordinate with Region, other Affiliates and Learning Management System team and keep up to date on development relating to online training content,



2. Training plan and program development

- Conduct TNA and develop training plans to enhance Distributors' knowledge of products

- Liaise with Internal functions (Marketing, Regional Sales) to design, resource, develop and deliver new training programs and training supporting material which meet the needs of Distributor groups and are consistent with the business overall training plan.

- Compile handbooks, manuals, guides, and other materials so that training programs are delivered with high quality resources.



3. Contractual trainer selection, management, and development

- Recruit and select qualified contractual trainers

- Propose the training plan and conduct "Train the Trainers" for them

- Assess their performance and make decision of retention

- Regularly get feedback and motivate them.



4. Down-lines coaching, feedback and developing

- Train down-lines about new training programs / topics related to assigned categories.

- Coach and improve their expertise, training skills and work competencies

- Regularly conduct performance feedback conversation