Mô tả công việc
ABOUT THE JOB:
Collaborate with stakeholders to gather and document business requirements for Salesforce projects.
Analyze existing business processes and identify areas for improvement using Salesforce solutions.
Design and configure Salesforce applications to meet business needs, including custom objects, workflows, and reports.
Conduct user acceptance testing (UAT) to ensure that solutions meet business requirements and quality standards.
Provide training and support to end-users on Salesforce functionalities and best practices.
Create and maintain documentation related to Salesforce configurations, processes, and user guides.
Stay updated on Salesforce features and best practices to recommend enhancements and optimizations.
Work with cross-functional teams to ensure successful project delivery and alignment with business goals.
Yêu cầu
ABOUT YOU:
Bachelor's degree in Computer Science, Information Technology, or a related field is required.
From 3+ years proven experience as a Business Analyst, preferably with a focus on Salesforce.
Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, etc.
Proficiency in Salesforce configuration, reporting, and data management.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to work effectively with stakeholders at all levels.
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are a plus.
Experience with Agile methodologies is preferred.
Quyền lợi
Benefits
13th-month salary
14+ annual leaves per year
Premium healthcare insurance, starting from your probation period
Project reviews and yearly performance appraisals
Annual company trips
Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
International team with flexible working time + hybrid working
Tailor-made career path
Technical workshops and training courses
Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries
Thông tin khác
Địa điểm làm việc
- Hồ Chí Minh
Việc làm Hồ Chí Minh