Salesforce Developer

ELCA Information Technology (Vietnam) Limited

Địa điểm làm việc: Hồ Chí Minh, Điện Biên

Hết hạn: 24/05/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: Thương lượng

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

phần mềm salesforce technical computer science

Mô tả công việc

About us
SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums..., managing annual sales of about 45 million tickets.
In this role
We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.
- Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration.
- Administer users' permissions on objects, fields, and reports.
- Troubleshoot any technical difficulties and resolve any issues.
- Manage the installation and maintenance of applications within Salesforce.
- Create customizations for use with Salesforce.
- Monitor system performance and identify issues.
- Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
- Contribute to document Salesforce platform (user guides, specifications, ...).
- Follow established guidelines and procedures.

Yêu cầu công việc

About your profile
Expectations
- Bachelor's degree in Computer science, Information Technology, or Engineering or related.
- Salesforce Certified Administrator.
- Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration.
- Strong analytical skills to investigate and correctly identify the root cause.
- Patience when handling tough cases.
- Good at time management skills, able to identify and prioritize urgent/ critical requests.
- Strong communication and presentation skills.
- Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented.
- Has a customer-oriented mindset.
- Proficient in English is required.
- Eagerness to learn, develop, and get involved in a wide range of tasks.
Nice-to-have
- ITIL certification.
- Experienced in Data Studio/Tableau.
- Knowing French/German/ Spanish is a strong plus.

Quyền lợi được hưởng

Attractive package, 18 days of leaves, Flexible, Health insurance
On-the-job learning, Support to grow and develop
Travel opportunities to Switzerland

Thông tin khác

NGÀY ĐĂNG
24/04/2024
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Phần Mềm Máy Tính
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
CẤP BẬC
Nhân viên
KỸ NĂNG
Salesforce Development, Salesforce, ITIL, Data Studio, Tableau
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh