Salesforce Developer
ELCA Information Technology (Vietnam) Limited
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 24/12/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 1 năm
Mô tả công việc
SECUTIX is an industry-leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.Your responsibilities
Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Administer users' permissions on objects, fields, and reports.
Troubleshoot any technical difficulties and resolve any issues.
Manage the installation and maintenance of applications within Salesforce.
Create customizations for use with Salesforce.
Monitor system performance and identify issues.
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Contribute to document Salesforce platform (user guides, specifications, ...).
Proven experience: [protected info] Platform, PAAS, SAAS
Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Administer users' permissions on objects, fields, and reports.
Troubleshoot any technical difficulties and resolve any issues.
Manage the installation and maintenance of applications within Salesforce.
Create customizations for use with Salesforce.
Monitor system performance and identify issues.
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Contribute to document Salesforce platform (user guides, specifications, ...).
Proven experience: [protected info] Platform, PAAS, SAAS
Yêu cầu
Bachelor's degree in computer science, information technology, engineering, or related field.
Salesforce Certified Administrator.
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
2+ years' experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
1+ year experience with Salesforce Flow and other OOTB features
Has the ability to work with end-users from non-tech departments like Sales, Service, Marketing
Experience with technical and business documentation
Strong analytical skills to investigate and correctly identify the root cause
Good time management skills, able to identify and prioritize urgent/ critical requests
Strong communication and presentation skills
Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented.
Has a customer-oriented mindset.
Proficient in English is required.
Eagerness to learn, develop, and get involved in a wide range of tasks.
Nice to have
ITIL certification.
Experienced in Data Studio / Tableau/ CRM Analytics
Knowing French/German/ Spanish is a strong plus..
Salesforce Certified Administrator.
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
2+ years' experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
1+ year experience with Salesforce Flow and other OOTB features
Has the ability to work with end-users from non-tech departments like Sales, Service, Marketing
Experience with technical and business documentation
Strong analytical skills to investigate and correctly identify the root cause
Good time management skills, able to identify and prioritize urgent/ critical requests
Strong communication and presentation skills
Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented.
Has a customer-oriented mindset.
Proficient in English is required.
Eagerness to learn, develop, and get involved in a wide range of tasks.
Nice to have
ITIL certification.
Experienced in Data Studio / Tableau/ CRM Analytics
Knowing French/German/ Spanish is a strong plus..
Quyền lợi
Professional European-based company
Attractive salary
Performance bonus of up to 4 months' salary
Opportunities for travel to Europe
Hybrid home/office working model
Flexible working time
Structured training & development roadmap
Good work-life balance
Premium healthcare insurance
Loyalty programs
Well-being activities
Annual company trips and team-building events
Attractive salary
Performance bonus of up to 4 months' salary
Opportunities for travel to Europe
Hybrid home/office working model
Flexible working time
Structured training & development roadmap
Good work-life balance
Premium healthcare insurance
Loyalty programs
Well-being activities
Annual company trips and team-building events
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
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Hạn nộp: 24/12/2024
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