Sea Logistics Sales Representative

You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working with a variety of internal + external stakeholders while focusing on the key objectives.

• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
• To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

• Bachelor Degree in Economics, Import/ Export, Logistics, or related fields.
• At least 03 years working experience in Sales of Freight Forward. Experience in Sea Logistics is an advantage.
• Having good knowledge of foreign trade, forwarding, import/ export process and custom.
• Customer orientation.
• Good at communication, conflict resolution, problem solving & time management skills.
• Good at Analytical & Organizing skills.
• Good command of English.

Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.