ABOUT THE ROLEThe Senior
Account Executive (SAE) is responsible for managing day-to-day client communication and independently handling assigned projects or workstreams from briefing through execution and delivery.
Working closely with the
Account Manager / Account Director and cross-functional teams, the SAE ensures projects are delivered on time, within scope and to the expected quality.
This role requires strong ownership, project management, client servicing and problem-solving skills.
WHAT YOU'LL DO
Manage day-to-day communication with assigned clients
Understand client briefs, objectives and requirements, and translate them into clear internal actions
Independently manage assigned projects or major workstreams
Develop and maintain project timelines, deliverables and action plans
Coordinate with Strategy, Creative, Production, Social, Media and other relevant teams
Consolidate client feedback and manage revision rounds effectively
Track project progress, approvals, dependencies and potential risks
Proactively identify issues and propose practical solutions
Ensure deliverables are accurate, complete and client-ready before submission
Manage quotations, project costs and scope changes with support from the Account Manager
Prepare project updates, reports and post-campaign recaps
Support pitches, proposals and new business opportunities when required
Support and guide Account Executives / Junior Account Executives where appropriate
WE ARE LOOKING FOR SOMEONE WHO
Has strong client communication and relationship management skills
Can independently manage projects with limited supervision
Is highly organized, detail-oriented and proactive
Has strong timeline, task and stakeholder management skills
Can manage multiple projects and priorities simultaneously
Is confident in identifying risks and solving day-to-day project issues
Has good commercial awareness, including quotations, budgets and scope management
Communicates clearly and works effectively with cross-functional teams
Demonstrates strong ownership and accountability
REQUIREMENTS
3-4 years of experience in Account Management / Client Servicing, preferably within an advertising, creative, digital or integrated agency
Experience independently managing marketing or communication projects
Experience working with cross-functional teams and multiple stakeholders
Strong project management, communication and problem-solving skills
Good understanding of agency workflow and campaign execution
Good understanding of project costing, quotations and budget management
Good command of English is a plus
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