1.Key Responsibilities
1.1 Client Management
- Act as the main day-to-day contact for assigned clients, ensuring smooth and effective communication.
- Receive, clarify and understand client briefs, requirements, expectations and campaign objectives.
- Proactively manage client requests, feedback and expectations throughout project execution.
- Build and maintain strong client relationships through responsiveness, reliability and quality delivery.
- Identify potential client concerns and propose practical solutions, escalating critical issues to the
Account Manager when necessary.
- Prepare and present project updates, campaign reports and post-campaign evaluations.
1.2. Project Management & Execution
- Independently manage assigned projects from briefing, planning and execution to reporting and project closure (report/ liquidation)
- Develop and manage detailed project timelines, task lists, deliverables and responsibilities across relevant teams.
- Ensure all deliverables meet client requirements, quality standards, approved budgets and committed deadlines.
- Proactively monitor project progress, identify potential risks and resolve execution issues in a timely manner.
- Manage multiple projects simultaneously while maintaining strong attention to detail and execution quality.
- Take responsibility for the accuracy and completeness of deliverables before submission to clients.
- Keep the Account Manager informed of project progress, key risks and matters requiring management support.
1.3. Internal Cordinator
- Work closely with relevant teams to ensure seamless project execution.
- Translate client briefs and feedback into clear, actionable internal requirements.
- Organize and facilitate internal briefings, project kick-offs, status meetings and campaign reviews.
- Follow up with internal teams to ensure timely delivery and alignment with project objectives.
- Proactively resolve coordination issues and maintain smooth communication between clients and internal teams.
- Support and guide junior Account team members when required
- Assist Finance Department with finance process for Clients.
- Influencers ((KOL/KOC/ Tiktoker/ Bloger/ Page...) management
- Performance Tracking & Report: Monitor, follow and measure the effectiveness of campaigns and extract learnings for future campaigns
2. Requirements
- Bachelor's degree in Marketing, Communications, Advertising, Business or related fields.
- Minimum 2-3 years of experience in Account Management within an advertising, digital, social media or integrated marketing agency.
- Hands-on experience managing social media, digital, influencer or integrated marketing campaigns.
- Proven ability to independently handle day-to-day client communication and project execution.
- Good understanding of agency workflows, campaign production processes and cross-functional collaboration.
- Experience managing multiple projects and stakeholders simultaneously
- Proficiency in English (intermediate) & Vietnamese.
3. Why join us?
- Competitive Compensation: Attractive salary based on skills and experience.
- Professional Work Environment: Work in a dynamic, collaborative, and professional environment.
- Diverse Brand Exposure: Opportunities to work with a wide range of brands and exciting client projects.
- Year-End Rewards: 13th-month salary and additional bonuses based on the company's business performance.
- Health Benefits: Health insurance coverage.
- Team Activities: Team-building activities and company trips to connect and recharge.
- Employee Perks: Birthday gifts and special treats on public holidays,....