Senior Associate, Operations (First Mile)

Lazada Vietnam

Địa điểm làm việc: Bình Dương

Hết hạn: 06/04/2024

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

xuất nhập khẩu logistics

Mô tả công việc

Responsibilities:
***Direct monitor end to end operation for Stations (Drop off point/Collection point/Pickup/Return...), supervises day-to-day Stations performance: Volume, utilization, [protected info] to the line manager for the inefficient stations and propose actions plan.
- Daily working with related teams to monitor Station Pickup performance, increase % same day Pickup, Station Pickup lead time,
- Working with stations for daily operations / At stations support for incidents.
- Working with Pickup team for scheduled audit and also mystery audit to maintain the stations service quality
- Arrange onboarding training for new stations and periodically refresh training for current stations to make sure the ops processes are maintained correctly
- Expand stations network based on the strategy.
- Prepare the required equipment for launching new stations.
- Be prepared and active for the diversified operations models.
- Verifying and raising monthly payment for Stations
- Preparing monthly performance reports
- Monthly meeting with Partners to review performance
*** Following up with line manager to increase PSAT also the issue registered on Stations from seller survey in regards to Station Operational
- Escalate to line manager for system issues or system enhancement
- Implement projects to promote station services to Sellers/Customers
Other tasks assigned by direct manager.

Yêu cầu

***Requirements/Qualifications(must have):
-Computer programs, including Microsoft Office suite of applications and using data to inform and set priorities and identify challenges/opportunities
-Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism
-Analytical & negotiation skills, present ideas effectively and deliver presentations
-Self-motivated and empower others to achieve objectives and to develop a culture where employees feel ownership in what they do, attract, develop, and retain good people; allow opportunities for self and others to reach their full potential.
-Two years or more working experience in services-oriented operation environment, express industry or logistics operations including supervisory experience managing people.
-Bachelor degree
-Good at English
***Requirements/Qualifications(good to have):
Knowing SQL is an advantage

Quyền lợi

Bonus
Healthcare
Training & Development

Thông tin khác

Ngày Đăng Tuyển
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Quản Lý Chuỗi Cung Ứng
Lĩnh vực
Thương mại điện tử
Kỹ Năng
Operation Management, Logistics
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh

Thông tin chung

Ngày hết hạn: [protected info]
Thu nhập: Thương lượng

Giới thiệu công ty Xem trang công ty

Founded in 2012, Lazada Group is Southeast Asia's leading eCommerce platform. With a presence in six countries - Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam - we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we have the largest selection of brands and sellers, and by 2030, we aim to serve 300 million customers. In 2016, Lazada became the regional flagship of the Alibaba Group, and is backed by Alibaba's best-in-class technology infrastructure.

Logistics - WE GET IT THERE

With end-to-end logistics capabilities and complete control over our supply chain, virtually any product is a click away. We have fulfillment centres across 17 Southeast Asian cities, and our investment in warehouses, sorting centres, and digital technologies complement our partner network and our cross-border and last mile arrangements in each country.

Technology - A SMARTER WAY TO SHOP

At Lazada, we harness both existing and emerging technologies to redefine the retail experience. Leveraging data in real time allows us to quickly adapt to changing demands and conditions. We connect consumers to brands, create customised experiences, and have evolved into a retail destination that customers come to for both shopping and entertainment. And we continue to push the boundaries. Project Voyager, our technology stack jointly developed with Alibaba, powers Lazada with the most scalable and competitive product and technology solutions for the next decade.

Payments - SAFE, SEAMLESS TRANSACTIONS

Ensuring secure and seamless transactions guides the development of Southeast Asia's most secure payments and financial services infrastructure. In a region still at varying stages of e-payment and eCommerce adoption, we've evolved a suite of options that cater to existing preferences while easing customers into digital payments through intuitive solutions they can trust.

Quy mô công ty

Từ 501 - 1000 nhân viên

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