Senior Business Analyst

WHAT WE ARE LOOKING FOR- Educational Background: Bachelor's degree in IT, Computer Science, or equivalent, laying the foundational knowledge required for this role.- Professional Experience: At least 5 years of experience in a Business Analyst role, demonstrating proficiency in handling business requirements from users and exceptional written communication in English.- Software Development Process Knowledge: A deep understanding of the software development process, especially in software requirement analysis, to ensure the delivery of accurate and viable solutions.- Data Analysis & BI Tools Proficiency: Mastery in data analysis and familiarity with BI toolsets, essential for evaluating test results, operational performance, and making data-driven decisions regarding feature retention post-release.- Testing & Training Expertise: Experience in devising testing processes and conducting user training sessions, enhancing product usability and client satisfaction.- Communication & Interpersonal Skills: Strong communication, presentation, and documentation capabilities, essential for effective stakeholder engagement and project documentation.- Analytical Thinking & Problem-Solving: Excellent analytical and critical thinking skills, with a growth mindset focused on embracing challenges and continuous learning.- Adaptability & Patience: A willingness to listen, stay calm, and patiently advocate for ideas across diverse groups, facilitating consensus and project advancement.Preferred Qualification:- Lean Startup & Agile Frameworks: Experience in Product companies that utilize Lean Startup and Agile/Scrum frameworks, promoting flexible and iterative product development.- Tech-Startup Environment: Background in working within tech-startup environments, adaptable to rapid changes and a dynamic work culture.- eCommerce & Retail Industry Experience: Prior exposure to the eCommerce and Retail sectors, bringing valuable insights into customer needs and market trends.- UI/UX Proficiency: Experience with UI/UX toolsets, enriching the product's user interface and overall user experience.This role presents an unparalleled opportunity for professionals eager to expand their expertise in Product Development and Innovation, situated within the energetic and swiftly evolving landscape of a tech startup. At Crossian LLC, we are not just creating technology; we are setting new standards for cross-border eCommerce.WHAT YOU CAN EXPECTAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:- A rewarding management role that has direct impact on the organization - Competitive salary (negotiable depending on what you bring to the table)- Full salary during probation & Guaranteed 13th month salary - 12 days work-from-home & 12 days of paid annual leave, plus seniority paid leave- Global health insurance package for yourself and direct family members, plus annual health checkup- Quarterly bonus & Year-end bonus as part of our profit sharing program- A Pantry & a Crossian Cafe stocked with goodies, ready to serve- Other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly/ quarterly/ annual company events- General company T&D Program- Other benefits in accordance to Company's Policy and Vietnam Labor Laws