JOB PURPOSE
The job holder will analyze and identify business problems and issues through internal and external data sources and provide insights to key stakeholders and decision makers.
The job holder will work closely with tribe members to understand business requirements to providing specific reports and analysis.
A. Reporting and Documentation
Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development.
Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications.
Suggest modification and improvement to business processes and frameworks for better efficiency.
Participate in user testing and create documentation and user manuals for business.
B. Research and Analysis
Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business.
Develop informative and actionable reports that highlight business trends, forecasts and opportunities for improvement.
Keep updated on technology changes, trends movement and analyze internal data sets to provide overall insights for stakeholders.
Identify and interpret trends and patterns from data sets and construct forecasts and recommendations based on market intelligence and business data.
C. Managing Stakeholders
Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions.
Identify and communicate to stakeholders the insights from opportunities and obstacles perspectives based on market data gathered.
Qualifications and Work Experience
At least 5 years of relevant experience in a financial institution
Extensive experience in researching and analyzing market trends and business processes
Experience in working on multiple projects at one time
Experience in writing SQL queries and using data visualization techniques and tools
Experience in identifying risk and potential issues through conducting gap analysis, understanding and reviewing criteria
Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share review)
Experience in Agile Product Development and has a strong understanding of Agile principles and practices and Scrum methodologies
Experience working in Agile teams to manage digital transformation projects
Bachelor's Degree in a technical or business management discipline
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