Mô tả công việc
Mô tả công việc
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Job Description
We are seeking a highly skilled Senior Business Analyst and Technical Writer to join our dynamic team. This hybrid role demands a strategic, analytical mindset combined with exceptional communication skills to analyze complex business processes and produce clear, impactful documentation. You will be instrumental in driving business transformation by aligning requirements with organizational goals and delivering comprehensive documentation that empowers stakeholders and supports seamless product delivery.
Key Responsibilities
Gather and document business and technical requirements.
Analyze problems, identify root causes, and recommend improvements.
Act as a bridge between business, technical teams, and vendors to ensure smooth communication.
Support product development by contributing to product roadmaps, supporting the development and testing phases, preparing UAT documentation, and facilitating UAT .
Create and maintain clear documentation (BRD - Business Requirement Document, user story,UAT documentation, user manual, change request,etc.).
Ensure all documents and processes are consistent, accurate, and up to date.
Yêu cầu
Your Skills and Experience
Education & Experience:
3-4+ years of experience as a Business Analyst.
Skills & Competencies:
Strong skills in documentation writing; familiar with tools like Jira and Confluence.
Analytical thinking, problem-solving, and creativity.
Excellent communication, presentation, and negotiation skills.
Solid understanding of software development life cycle and Agile/Scrum methodologies.
Detail-oriented with strong organizational skills.
Strong English communication skills (written and spoken).
Experience in the EdTech domain is a plus.
Why GrapeCity? We Offer:
Flexible work hours in the morning between 8:00 AM - 9:00 AM
Annual Health check-up by famous hospitals
Annual summer vacation
Monthly team building budget
Comfortable and relaxing office setting with West Lake view
Free tea & coffee corner.
A variety of corporate events: sports competitions, monthly birthday parties, team building parties, Family Day party, Year End party.
Quyền lợi
Thưởng
13th-Month Salary Bonus
Chăm sóc sức khoẻ
Private Health Insurance Card + Annual Health Check-up
Hoạt động nhóm
Annual Company Events: Birthday Celebrations, Summer Trip, Family Day, Year-end Party, and Monthly Team Building.
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Phân Tích Kinh Doanh/Phân Tích Hệ Thống
KỸ NĂNG
Jira, BRD, English Communicate
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
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Thông tin chung
- Thu nhập: 25tr-50tr /tháng
Nơi làm việc
- Tòa nhà Machinco, số 444 Hoàng Hoa Thám, phường Tây Hồ, TP Hà Nội