Senior Business Process

Olam Food Ingredients (ofi) is a global leader offering naturally good food & beverage ingredients and solutions. ofi commenced operations in Vietnam in 1997, setting up its representative office. Since then, we have established an extensive presence across different parts of Vietnam, including our head office in Ho Chi Minh City and regional offices in Binh Dinh, Long An, Dong Nai, Phu Yen, Lamdong and Gialai Provinces.
ofi Vietnam is currently the largest exporter of Cashews, Pepper & Instant Coffee in Vietnam, investing in the state-of-the-art instant coffee facility and running 7 large factories with 7,500 employees across Central & South Vietnam. Our operations have an interface with a farmer network of 2 million farmers. We are also amongst the largest exporter of Green Coffee in Vietnam.
We have established sustainability programmers for black pepper, coffee & cashew. We are excited about our future prospects in Vietnam as the country has huge potential in agriculture.
Key responsibilities
Evaluating and understanding the current business processes to identify opportunities for digital enhancement
Designing and implementing digital strategies that align with the organization's goals and objectives
Leading cross-functional teams to ensure successful execution of digital projects
Collaborating with IT and business stakeholders to integrate new technologies into existing systems
Managing the digital change process, including training and support for employees adapting to new technologies
Conducting research on emerging digital trends and technologies to maintain a competitive edge
Facilitating communication between technical and non-technical departments to ensure clear understanding of digital transformation goals
Advising senior management on the best digital investments to enhance productivity and customer experience
Optimizing customer experience through the use of digital technologies and data analytics
Creating and maintaining comprehensive project documentation, including reports and other key performance indicators