Senior Data Decision Science (Techcom Life)

Job Purpose:
• Empowering self-service analytics: Build intuitive dashboards and manage scalable data models that help teams access and explore data independently.
• Solving business problems with insights: Apply analytical thinking to uncover patterns, trends, and root causes that drive business performance and customer value.
• Scaling intelligence with ML & AI: Leverage machine learning and AI to address unknown-unknowns, automate decision-making, and unlock new opportunities at scale.
Key Accountabilities:
1. Data Analytics & Visualization
• Design and maintain scalable data models and dashboards that empower business users to explore data and make informed decisions independently.
• Analyze complex datasets using scripting languages (e.g., SQL, Python) to uncover trends, patterns, and performance drivers.
• Develop visualizations and reports that support data storytelling and enhance understanding of business-critical metrics.
• Collaborate with stakeholders to define analytical needs and translate them into actionable data solutions.
2. Insight Generation & Business Problem Solving
• Lead deep-dive analyses to identify root causes, business opportunities, and performance gaps.
• Translate data into meaningful insights that inform strategic decisions and improve customer value and operational efficiency.
• Build and maintain statistical models for ongoing and ad hoc analysis to support performance management and business planning.
• Partner with cross-functional teams to frame business questions and deliver data-driven answers.
3. Scalable Intelligence with ML & AI
• Apply machine learning and AI techniques to solve complex, ambiguous problems-especially those involving unknown-unknowns.
• Develop and monitor models that automate decision-making and unlock new business capabilities.
• Evaluate and integrate new data sources and technologies to enhance model accuracy and relevance.