Senior Director of Engineering

TIKI is the most trusted eCommerce platform in Vietnam. We are the first in the country to offer 2-hour delivery. Tiki has the highest NPS score amongst all e-commerce platforms in Vietnam. Customers' trust and satisfaction are at the heart of everything we do. Ownership, collaboration, harmony, and learning are the core foundation of our culture.

The TikiNow Smart Logistics Technology owns the framework and architecture of Tiki Logistics on Backend Servers, iOS, and Android. As we scale multiple X in revenue and customer base, this team strives to build the next generation transportation and logistics framework that ensures a highly scalable and high throughput codebase and empowers real operations to continuously optimize and improve execution on a large scale.

• Lead software development team to develop, document, and maintain entire cutting edge logistic applications.
• Provide leadership, management, and technical vision to the entire engineering team.
• Head responsibility to analyze, design, develop and support all software application systems.
• Lead product innovation, review all documents related to product requirements, and participate in product brainstorming sessions.
• Manage all software engineering schedules, budget, and resource allocation.
• Stimulate hiring, career plans, training as well as performance reviews for the software engineering team.
• Attract the best talent through your own network and by partnering with recruiting, meet aggressive hiring targets
• Provide employee coaching, mentoring, development, and team building.

• Have a strong technical background and rich experience in large-scale systems
• Have 10+ years of management experience
• Technically hands-on and enough deep understanding of technology such that to be able to challenge developers and help them be pragmatic in whatever they do
• Deep customer focus: you care deeply about the product experience, you understand users' motivations and frustrations
• Empathetic and employee-focused: you care deeply about the people in your team, helping them to achieve their personal and professional growth, and enabling them to do the best work of their lives
• Excellent problem-solving and communication, and great organizational and analytical skills.
• Bachelor's degree in computer science/engineering or analytical discipline

• Attractive salary package with 13th-month bonus, plus Performance Bonus, and Employee Stock Options.
• Premium Health Care Package.
• Open communication with passionate and experienced members.
• Challenging working environment.
• Easy access to the library with tons of startup, product, UX, coding... books.
• Special internal programs for Tikiers when shopping on TIKI.VN (free ship TikiNow service, discount...).
• Internal events to bond our mutual understanding & spirit such as team building, team outing, Tiki's birthday, year-end party...
• New & beautiful office with a pantry room (with bar), entertainment & gymnastic equipment, yoga rooms, a library, and an open space facilitating cross-department communication.