Mô tả công việc
Solution Design & Implementation:
Gather business requirements, design, and develop customizations and integrations for Dynamics 365 CRM.
Build solutions to automate business processes, improve workflows, and optimize CRM functionalities.
Customization & Configuration:
Configure and customize Dynamics 365 CRM to meet client-specific needs.
Develop and maintain business rules, workflows, and custom entities within the system.
Implement and optimize dashboards, reports, and Power BI integrations to support decision-making.
Technical Support:
Troubleshoot and resolve system issues, ensuring smooth and stable operation.
Integration & Data Migration:
Integrate Dynamics 365 CRM with other systems (ERP, Marketing tools) and manage data migration processes.
Training & Knowledge Sharing:
Train end users on Dynamics 365 CRM functionalities and provide internal team guidance.
Project & Documentation Management:
Track project progress, maintain, and update technical documentation.
Continuous Improvement:
Stay updated on industry trends and new Dynamics 365 CRM features, proposing system optimizations.
Yêu cầu
- Experience: Extensive experience in Dynamics 365 CRM (Customer Service & Sales Hub).
- Technical Skills: Configuration, integration, Power Platform (PowerApps, Power Automate, Power BI), Azure.
- Programming: Proficiency in C#, JavaScript, SQL.
- Solution Design: Understanding of business processes and the ability to optimize them using CRM.
- Integration & Data Migration: Experience in system integration and data handling.
- Communication & Teamwork: Strong ability to work with clients and internal teams.
- Certifications: Microsoft Dynamics 365 CRM certifications are a plus.
- Education: Bachelor's degree in IT, Computer Science, or a related field.
- Time working: Nigh shift (7pm - 4am)
Quyền lợi
Phỏng vấn: 2 - 3 vòng
Hình thức làm việc: Remote
Số lượng tuyển: 01 nhân viên
Mức lương cạnh tranh tùy vào năng lực và kinh nghiệm
Thời gian dự án: lâu dài
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 19:00 đến 04:00)
Thông tin chung
Nơi làm việc