Senior E-Commerce Executive

PRINCIPAL RESPONSIBILITIES
- The Senior E-commerce Executive is primarily responsible for overseeing and managing the E-commerce team following each branding of TMG. He/she is also responsible for research and development of new online sales strategies.
MAJOR TASKS
 Develop E-commerce strategies for the hotels of the Group and monitor their implementation to reach the segmentation budget.
 Daily management of hotels online presence on various third-party websites:
o Database (Hotel Information, Rates, Allotments)
o Annual Contract Renewal
o Open/Close/Exposure promotion
 Manage inventory and allotments :
o Reservation/Rooms production
o GDS Materialize Report
o Uploading room rate/packages element /packages codes
 Manage E-commerce website content updates, coordinating site changes with E-commerce Manager, Revenue Manager, Marketing, Reservation and Sales team including site presentation , product presentation , pricing changes, text and image modification, in line with overall sales strategy.
 Communicate with E-commerce Manager, Revenue , Hotel Managers, Marketing Manager and other on regular basic
 Communicate with Hotels Front Office/Resa/EDP's team related to all reservation's issues
 Provide the Executive team and other appropriate stakeholders, including the Hotels , with monthly reporting summaries using Google Analytics, vendor reports and property reporting systems.
 Track and measure results and report ongoing in meeting conduction ROI analyses and managing channel budgets
 Prepare/Load/Update rates & promotions on PMS/OTAs web
 Instruct E-commerce staff to Close/Open as requested by hotels
 Develop budgets for projects, monitor costs, provide status reports to management, and incorporate feedback from the executive level
 Contribute to driving web traffic/sales, growth of E-commerce application via targeted online campaigns and retention strategies with high level of customer acquisition and conversion
 Maximize the effectiveness of selling hotels products on 3rd party websites
 Negotiate and close new business opportunities with new merchants
 Analyze and make proposal to TMG properties to maximize the effectiveness of selling products on B2B platforms.
 Meet up with partners to build up relationship and get back market feedback.
 To do market survey, analysis competitors
 Provide periodical report on inventory/room production to E-commerce Manager/ Hotel/DOSM (weekly/monthly/yearly/ad hoc) and participate in Sales meeting.
 Contribute to project within sales & marketing team when required.
 Develop the E-commerce team members