Mô tả công việc
Main Duties:
Join our dynamic Digital Goods Department in Be Group, where we develop a variety of digital services that enhance the all-in-one experience of Be users. Our offerings include online tickets for cross-city transport (Flight/Bus/Train), car rentals, telco payments, and more.
As a Growth Specialist, you will play a crucial role in growing demand for Travel tickets by combining data/insight (BA) and commercial growth execution. You will work closely with Product, CRM/Marketing, and BD/Partner teams to drive acquisition, conversion, and retention with measurable business impact.
Responsibilities:
1.Demand growth strategy & execution (Flight/Bus/Train):
Identify key growth levers across the funnel (traffic → search → booking → payment → post-purchase) and build actionable growth plans by service and segment.
Own performance targets and weekly/monthly action plans to drive orders/GMV/users/retention, ensuring clear measurement and follow-through.
2. Data & insight (BA scope):
Analyze user behavior and business performance; combine internal data with market research to generate insights for growth strategy.
Build dashboards/reports to monitor, diagnose, and forecast performance; turn insights into prioritized initiatives.
3. Experimentation & conversion optimization:
Design and run A/B tests for pricing/promo mechanics, funnel UX improvements, and merchandising/placement (e.g., homepage entry, banners, search ranking).
Conduct post-launch analysis and provide data-driven recommendations to improve conversion and repeat rate.
4. Campaign & CRM collaboration (Commercial growth scope):
Partner with CRM/Marketing to plan and execute campaigns (segmentation/offer/timing), track performance, and optimize for acquisition and retention.
5. Commercial coordination with partners:
Work with BD/Partnership to evaluate deals and promo funding, monitor market/competitors, and propose commercial tactics to improve competitiveness by route/season.
Yêu cầu
Bachelor's degree in Business, Economics, Statistics, Mathematics, or related fields -- if you think your background brings something to the table, we want to hear from you!
3-5 years of relevant experience in growth/analytics/commercial/product growth roles; experience in OTA, ride-hailing, e-commerce, or digital services is a strong plus.
Strong analytical skills with hands-on experience in SQL/Excel and visualization tools (e.g., Power BI / Looker Studio).
Commercial mindset: able to connect data insights to growth execution, promotion mechanics, and business impact.
Excellent communication, stakeholder management, and project management skills; comfortable working cross-functionally with Product, Marketing/CRM, BD, and Ops.
High ownership, growth mindset, detail-oriented, and a strong can-do attitude.
Experience in online flight booking services (or travel tickets) is a plus.
Quyền lợi
Môi trường làm việc năng động đề cao tính chủ động, sáng tạo
Thời gian làm việc linh hoạt
15 ngày phép/năm
Lương cạnh tranh, lương tháng 13
Thưởng hiệu suất công việc
Thưởng các ngày lễ, tết
Gói bảo hiểm sức khỏe hạn mức cao
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 28bis, Mạc Đĩnh Chi, Phường Sài Gòn (Quận 1 cũ)