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About the Role:
We are seeking an accomplished Senior IT
Business Analyst / Consultant who is fluent in Chinese and English to join our high-performing team dedicated to delivering innovative internal IT solutions that empower our global organization of 500,000 users. In this pivotal role, you will collaborate with a team of Business Analysts and IT consultants to navigate complex workflows platform, drive strategic migration efforts, deliver insightful business analytics, and provide expert guidance on all aspects of IT solutions. Your blend of leadership, technical acumen, and strategic vision will be instrumental in shaping the future of our IT landscape and ensuring alignment with overarching business objectives.
Key Responsibilities:
• Leadership and Teamwork: Provide inspirational leadership and cooperativeness to a team of BAs and IT consultants, fostering a collaborative and high-performing environment that encourages professional development and knowledge sharing.
• Workflows Platform Modernization: Lead the analysis of workflows platform, meticulously documenting requirements and identifying gaps to facilitate a seamless migration to new technologies.
• Requirements Engineering and Documentation: Engage with diverse stakeholders across the organization to elicit, analyze, and document business requirements, translating them into clear, concise, and actionable user stories.
• Cross-Functional Collaboration: Act as a liaison between business units and the development team, fostering clear communication, managing expectations, and ensuring successful project delivery.
• Data-Driven Decision Making: Design and implement business insights dashboards, providing stakeholders with actionable intelligence and key performance indicators.
• Strategic Planning and Advisory: Contribute to the development of business plans, reports, and strategic initiatives, leveraging data-driven insights to improve product efficiency, streamline migration timelines, and drive overall business value.
• Agile Advocacy: Champion Agile methodologies, actively participating in sprint planning, backlog grooming, and retrospectives, and cultivating an Agile mindset within the team.
Work Packages & Additional Responsibilities:
• Stakeholder Management: Cultivate and maintain strong relationships with stakeholders across the organization, adeptly managing expectations, addressing concerns, and resolving conflicts.
• Process Optimization: Identify opportunities to optimize existing processes and workflows, driving efficiency gains and contributing to continuous improvement.
• Change Management: Play an active role in organizational change management efforts, supporting users through the adoption of new systems and processes.
• User Acceptance Testing: Plan and execute comprehensive user acceptance testing (UAT), ensuring that solutions meet business requirements, user needs, and adhere to quality standards.
• Training & Documentation: Develop clear and concise training materials and user documentation to facilitate seamless adoption of new technologies and processes.
• Cross-Functional Collaboration: Thrive in a multinational team with diverse backgrounds and aspirations, fostering intensive collaboration and establishing effective cross-functional development practices.
• Functional Work Item Tracking: Ensure functional work items are clearly defined, tracked, and managed throughout the project lifecycle.
• Non-Functional Work Item Creation: Identify, define, and prioritize non-functional requirements, ensuring they are incorporated into the project plan.
• Engagement Activities: Support or plan activities to engage stakeholders and foster a collaborative environment.