1. Job Purpose
- The job holder responsible for application development: Directly consulting and analyzing development
requirements from business units, ensuring complete and effective conversion of business unit requirements
into application requirements.
- The job holder responsible for user support: Directly support users in daily activities, ensuring users'
problems are handled as quickly as possible, meeting their business needs
2. Key Accountabilities
Responsibility in developing applications
- Receive requests to develop and improve products, processes, and features from business units. Analyze
and advise business units the most effective plan to fulfill requirements
- Talk to the development department to design a solution for these requirements. Develop detailed
requirements specification in a language suitable for programmers (developer); Ensure development
requirements are clear and technologically feasible
- Participate in coordination with the professional unit to check the development results, to ensure that the
application meets the requirements agreed with the business unit.
- Prepare and issue user manuals for technology products.
- Participate in direct training on products and technology features for
IT support department and
professional staff if necessary.
Other responsibilities
- Participate in technology projects as assigned.
- Participating in the development of business processes and guidelines of the Unit.
- Participate in technology risk handling as assigned.
- Perform other tasks as required by management.