1. Drive Medical Food Business & Sales Activities
- Execute sales activities across multiple channels including D2C platforms, pharmacies, hospitals, and direct customer channels to achieve monthly, quarterly, and yearly sales targets.
- Develop new customers and maintain strong relationships with hospitals, pharmacies, patients, and caregivers.
- Provide customer support and after-sales services, including collecting feedback from consumers and healthcare professionals to improve service quality and customer experience.
- Monitor market insights, customer needs, and sales performance to identify business growth opportunities.
2. Support Marketing &
Business Development Activities
- Implement marketing communication activities and business initiatives aligned with company strategies.
- Manage and develop communication channels (e.g., social media groups, D2C platforms, hotline, webinars, workshops) to engage patients, families, and caregivers.
- Provide product information and consultation related to medical food solutions.
3. Cross-functional Business Operations & Reporting
- Coordinate with internal teams (QA, Logistics, Supply Chain, IT, Legal, etc.) to ensure smooth operations, including procurement, inventory management, delivery, system management, and regulatory compliance.
- Prepare regular business reports and analysis (weekly/monthly/quarterly/yearly).
- Perform other tasks assigned by the supervisor.
- Bachelor's degree in pharmacy, Medical, Biotechnology, Chemistry or related healthcare fields.
- Minimum 2 - 3 years of experience in Sales Development, Business Development, or a similar role in the field of medical food;
- Be proficient in English (4 skills) and Microsoft Office.
- Good communication, strong negotiation and sales skills.
- Having knowledge of Sales, Business Development and Customer Service in the medical food/healthcare business area is a plus point.