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Mô tả công việc
JOB PURPOSE
Provide high quality and proactive performance in Supporting SR team recruiting new students to enrol to English, Higher Education & Post Graduate programmes at British University Vietnam on annual basis.
AREAS OF RESPONSIBILITIES
1. Student Recruitment
- Actively promote recruitment to pre-university English, foundation, undergraduate, post graduate and IELTS preparation programmes.
- Provide high quality and consistent performance to achieve personal and the team's student recruitment target by getting new applicants to BUV's available programmes for later conversion.
- Provide high conversion rate in sales process to maximise numbers of quality leads, enquiries which lead to applications and enrolments and minimise numbers of inactive (lost) leads.
- Consult and convert the inquiry into applications and carry the necessary customer care activities to support & retain the applications to convert into enrolments.
2. Account develop and management - Develop and manage current channels and networks allocated by SRC and actively develop and manage personal accounts
- To develop relationship and manage agent & recommender system.
- Explore and access new potential markets
- Develop and manage approved commission scheme for agents & recommenders.
- Organise frequent training sessions with agents, recommenders to provide updates about BUV and strengthen relationship.
- To develop own recruitment sources from personal network and channels to increase number of potential leads and enrolments.
- Establish and maintain own network of recruitment recommenders and agents from different sectors such as insurance, luxury goods, real-estate etc. with aggressive and careful manner.
- Manage all recruitment sources and channels with appropriate and effective account management methods.
3. Database management
- Liaise closely with data management staffs and internal audit to ensure the sales database is updated comprehensively, easy to approach, trackable and analysable.
- To develop and implement strategies, plans and tactics according to all personal sales database.
4. General
- To provide high quality of customer care and services to potential prospects, enquiries, BUV students as well as other internal and external stakeholders.
- To prepare and submit periodic reports requested by Line manager.
- To actively take part and take charge in the organisation's internal and public events including sales events, Open Days, school events, workshops, consultation booths, fairs & exhibitions etc.
- To undertake any other assignments as delegated by Line manager.
Provide high quality and proactive performance in Supporting SR team recruiting new students to enrol to English, Higher Education & Post Graduate programmes at British University Vietnam on annual basis.
AREAS OF RESPONSIBILITIES
1. Student Recruitment
- Actively promote recruitment to pre-university English, foundation, undergraduate, post graduate and IELTS preparation programmes.
- Provide high quality and consistent performance to achieve personal and the team's student recruitment target by getting new applicants to BUV's available programmes for later conversion.
- Provide high conversion rate in sales process to maximise numbers of quality leads, enquiries which lead to applications and enrolments and minimise numbers of inactive (lost) leads.
- Consult and convert the inquiry into applications and carry the necessary customer care activities to support & retain the applications to convert into enrolments.
2. Account develop and management - Develop and manage current channels and networks allocated by SRC and actively develop and manage personal accounts
- To develop relationship and manage agent & recommender system.
- Explore and access new potential markets
- Develop and manage approved commission scheme for agents & recommenders.
- Organise frequent training sessions with agents, recommenders to provide updates about BUV and strengthen relationship.
- To develop own recruitment sources from personal network and channels to increase number of potential leads and enrolments.
- Establish and maintain own network of recruitment recommenders and agents from different sectors such as insurance, luxury goods, real-estate etc. with aggressive and careful manner.
- Manage all recruitment sources and channels with appropriate and effective account management methods.
3. Database management
- Liaise closely with data management staffs and internal audit to ensure the sales database is updated comprehensively, easy to approach, trackable and analysable.
- To develop and implement strategies, plans and tactics according to all personal sales database.
4. General
- To provide high quality of customer care and services to potential prospects, enquiries, BUV students as well as other internal and external stakeholders.
- To prepare and submit periodic reports requested by Line manager.
- To actively take part and take charge in the organisation's internal and public events including sales events, Open Days, school events, workshops, consultation booths, fairs & exhibitions etc.
- To undertake any other assignments as delegated by Line manager.
Yêu cầu
MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION
- Vietnamese national
- Bachelor's degree in relevant discipline & preferably in Marketing or Business Management
RELATED EXPERIENCE
- Minimum 02 years proven experience in a similar position with a background from a customer services or sales environment.
- Having relationships with local and international Agents is preferred.
- Preferably candidates having both B2B & B2C sales experience
COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)
- Excellent selling skills, with a strong sales aptitude, customer focus and relationship building
- Strong leadership skills
- Strong problem solving and analytical skills
- Good in planning and especially in execution
- Excellent written and verbal communication skills in both Vietnamese and English
- Computer literacy in MS office applications (Word, Excel, Power Point, Outlook)
- Ability to work under pressure, individually or in team.
COMPETENCIES (BEHAVIORAL)
- Professional
- Proactive
- Result-driven
- "can do" attitude
BENEFITS:
- Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;
- 13th month Tet bonus (Vietnamese candidates);
- Annual cost of living adjustment;
- Annual salary increases and bonuses based on performance;
- Recognition & awards programmes;
- 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
- Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
- Education support for staff, spouse and children;
- Relocation allowance to cover visa/flights/initial days accommodation
- Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;
- Transportation support;
- Business travel insurance;
- Flexible working arrangements;
- Various staff events throughout the year (outings, year-end party, sports activities and other events);
- Onsite fitness and sports centre;
- Opportunity to work within a professional and multicultural environment.
- Vietnamese national
- Bachelor's degree in relevant discipline & preferably in Marketing or Business Management
RELATED EXPERIENCE
- Minimum 02 years proven experience in a similar position with a background from a customer services or sales environment.
- Having relationships with local and international Agents is preferred.
- Preferably candidates having both B2B & B2C sales experience
COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)
- Excellent selling skills, with a strong sales aptitude, customer focus and relationship building
- Strong leadership skills
- Strong problem solving and analytical skills
- Good in planning and especially in execution
- Excellent written and verbal communication skills in both Vietnamese and English
- Computer literacy in MS office applications (Word, Excel, Power Point, Outlook)
- Ability to work under pressure, individually or in team.
COMPETENCIES (BEHAVIORAL)
- Professional
- Proactive
- Result-driven
- "can do" attitude
BENEFITS:
- Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;
- 13th month Tet bonus (Vietnamese candidates);
- Annual cost of living adjustment;
- Annual salary increases and bonuses based on performance;
- Recognition & awards programmes;
- 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
- Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
- Education support for staff, spouse and children;
- Relocation allowance to cover visa/flights/initial days accommodation
- Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;
- Transportation support;
- Business travel insurance;
- Flexible working arrangements;
- Various staff events throughout the year (outings, year-end party, sports activities and other events);
- Onsite fitness and sports centre;
- Opportunity to work within a professional and multicultural environment.
Quyền lợi
Premium Healthcare Insurance
Paid Time Off (Annual leave and Sick leave)
Training and Development Opportunity
Paid Time Off (Annual leave and Sick leave)
Training and Development Opportunity
Thông tin khác
Ngày Đăng Tuyển
29/01/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
Lĩnh vực
Giáo dục/Đào Tạo
Kỹ Năng
Key Account Development, Customer Database Management, Recruitment, Business Management, Customer Care
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
29/01/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
Lĩnh vực
Giáo dục/Đào Tạo
Kỹ Năng
Key Account Development, Customer Database Management, Recruitment, Business Management, Customer Care
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 28/02/2024
- Thu nhập: Thỏa thuận
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