Senior Process Engineer (Senior Operation Excellence)Công ty Cổ phần Vàng bạc Đá quý Phú Nhuận - PNJ

1. Process Analysis & Insights:
- Perform advanced process analysis on various supply chain processes using leading process mining tools.
- Map and model as-is and to-be processes across supply chain functions.
- Analyze process flows to identify bottlenecks, deviations, compliance issues, and inefficiencies within supply chain processes.
2. Process Optimization:
- Collaborate with process owners to understand process intricacies, performance KPIs, and business goals.
- Utilize data from ERP, GCP, TMS, WMS, and other satellite systems to develop insights that drive decision-making.
- Recommend and implement process improvement initiatives to increase operational efficiency, reduce costs, and mitigate risks across supply chain functions.
3. Data Engineering & Tool Management:
- Extract, transform, and load (ETL) data from different business systems (SAP, ERP, CRM, etc.) to process mining platforms.
- Ensure data quality, governance, and integration for analysis, working closely with Data teams.
4. Stakeholder Collaboration & Communication:
- Serve as the main point of contact for process mining initiatives, providing expertise to supply chain teams and senior leadership.
- Present findings and process performance metrics to non-technical stakeholders in an understandable and actionable format.