Senior QA Specialist (Furniture - Chinese Speaking)

Mô tả Công việc
Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have young and talented members with expert knowledge and experience in the e-commerce industry.
We are on an ambitious journey to dominate not only Amazon's sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.
I. JOB DECRIPTIONS
Job Summary
The QA Specialist (Furniture, Chinese Speaking) will be responsible for ensuring that all furniture products meet Yes4All's high standards of quality, durability, and safety. The role requires close collaboration with our vendors, primarily in Chinese-speaking regions, to ensure product specifications, quality standards, and regulatory compliance are met before products are released for distribution. This position requires fluency in Chinese and a strong understanding of quality assurance processes in the furniture industry.
Key Responsibilities
1. Quality Inspection and Assurance
Conduct on-site inspections at vendor manufacturing facilities to verify product quality, durability, and adherence to specifications.
Assess and ensure furniture products comply with internal quality standards and regulatory requirements.
Create and maintain detailed inspection reports and feedback for continuous quality improvement.
2. Vendor Collaboration and Communication
Serve as the primary QA contact for vendors in Chinese-speaking regions, facilitating clear and effective communication regarding quality standards and expectations.
Work closely with vendors to resolve quality issues, suggest corrective actions, and monitor the implementation of quality improvements.
3. Product Testing and Compliance
Oversee product testing to ensure furniture safety, durability, and functionality meet the required standards.
Collaborate with internal teams to ensure all furniture products meet industry standards and regulatory compliance for each market.
4. Process Improvement and Documentation
Identify quality risks and recommend process improvements for manufacturing and inspection procedures.
Document QA procedures, inspection criteria, and vendor assessment results to ensure a consistent quality assurance process.
5. Training and Support
Provide training and guidance to vendor QA teams on Yes4All's quality standards, processes, and expectations.
Support cross-functional teams within Yes4All by providing insights on quality performance and improvements.
Conduct on-site inspections at vendor manufacturing facilities to verify product quality, durability, and adherence to specifications.
Assess and ensure furniture products comply with internal quality standards and regulatory requirements.
Create and maintain detailed inspection reports and feedback for continuous quality improvement.
Serve as the primary QA contact for vendors in Chinese-speaking regions, facilitating clear and effective communication regarding quality standards and expectations.
Work closely with vendors to resolve quality issues, suggest corrective actions, and monitor the implementation of quality improvements.
Oversee product testing to ensure furniture safety, durability, and functionality meet the required standards.
Collaborate with internal teams to ensure all furniture products meet industry standards and regulatory compliance for each market.
Identify quality risks and recommend process improvements for manufacturing and inspection procedures.
Document QA procedures, inspection criteria, and vendor assessment results to ensure a consistent quality assurance process.
Provide training and guidance to vendor QA teams on Yes4All's quality standards, processes, and expectations.
Support cross-functional teams within Yes4All by providing insights on quality performance and improvements.