Senior QC (Domain Ecommerce)

ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 900% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.
We are seeking a Senior QC Engineer to join our Technology Innovations CoE. This role is pivotal in building a quality mindset across the organization and establishing robust quality processes. You will work under the supervision of the Engineering Manager and Tech Leaders, with guidance from our CTO. Operating within a dynamic, Agile, tech-startup environment, you'll collaborate closely with our Scrum team to ensure that quality is integrated into every stage of the software development lifecycle.
Our aim is to build a comprehensive DTC/eCommerce Platform featuring solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM, and more:
Develop a Storefront solution.
Centralize payment gateways for managing transactions and post-payment processes (e.g., refunds, chargebacks, claims, inquiries).
Integrate various third-party services to operate a complete supply-chain system, including inventory, catalogs, logistics tracking, and more.
Convert raw data from marketing campaigns, transactions, user behavior, etc., into valuable insights for business operations.
Plus, numerous other opportunities await your input.
As a Senior QC Engineer, you will not just be a tester but a leader who empowers the Scrum team to take ownership of product quality. You will leverage your strong hands-on experience in both manual and automated testing to help the team build effective test cases, guide and assign testing tasks, and minimize the need for a team of QC/testers by fostering a culture of quality and accountability.
WHAT YOU WILL DO
Build Quality Mindset:
Promote a culture where quality is a shared responsibility among all team members.
Encourage developers to take ownership of the quality of their code and features.
Lead by example in demonstrating best practices in quality assurance.
Develop Quality Processes:
Design and implement quality assurance processes that align with Agile methodologies.
Establish guidelines and standards for testing procedures and documentation.
Continuously assess and improve QA processes to enhance efficiency and effectiveness.
Hands-On Testing Expertise:
Perform manual and automated testing of web front-end and back-end systems.
Utilize your coding skills to develop and maintain automated test scripts.
Ensure comprehensive test coverage throughout the development lifecycle.
Hands-On Testing Expertise:
Perform manual and automated testing of web front-end and back-end systems.
Utilize your coding skills to develop and maintain automated test scripts.
Ensure comprehensive test coverage throughout the development lifecycle.
Test Case Development and Management:
Help the team build detailed test cases and scenarios based on requirements and user stories.
Assign testing tasks to team members and monitor progress.
Ensure that all test cases are maintained and updated as needed.
Mentorship and Guidance:
Provide training and mentorship to team members on quality assurance methodologies.
Offer guidance on both manual and automated testing techniques.
Foster an environment of continuous learning and improvement.
Defect Management and Resolution:
Identify, document, and track software defects.
Collaborate with developers to resolve issues promptly.
Analyze defect patterns to identify areas for improvement.
Defect Management and Resolution:
Identify, document, and track software defects.
Collaborate with developers to resolve issues promptly.
Analyze defect patterns to identify areas for improvement.