Senior Quality Control Officer (Digital Product, E-commerce Services)

Job purpose:

• Doing as Digital Products Quality Control on online trading products including Web trading, Mobile Trading in Securities field.


• Use test tools to create and execute detailed test cases/scripts before go- live and launching.


• Coordinate with the programming team in fixing bugs and reporting details to the Project Manager or other stakeholders depending on the project.


• Design test cases for software based on project requirements, make testing reports, manage documents related to testing activities.


• Create testing guidelines and standards.


• Propose solutions to fix bugs and avoid bugs.


• Closely cooperate with the Developer team in testing activities. Support the related department to use online trading products conveniently.


• Coordinate with IT department and vendors to implementation the online trading products.


• Operating, maintaining the online trading products in a stable manner.


• All KPIs and detailed scope of work will be assigned by Head of E-commerce Services 's department;


• Implement the arising work by the Head of department.

Maintain trading platforms

• Manage, operate, monitor the stability of the Online Platforms.


• Maintain system daily operations & give advise to any issue occurred.

Develop trading platforms

• Enhance online platforms more friendly and convenient to users


• Share/assign tasks on update packages as well as supervise work of assignees and keep them up-to-date with their work with the aim that shared tasks are completed as per plan.

Incident Management

• Manage incident to track tickets, follow the resolution and related papers/reports.


• Propose solutions to fix bugs and avoid bugs.

Digital Product reports/ documents

• Supply reports within enough datas on time.


• Make the documents to align with Change Management related to fix bugs, enhancement, new products.

• University degree in Computer Science, Engineering or related fields (Major in Economics/Finance/Banking/ is advantage).


• Have good knowledge of all functions and aspects of the product.


• Proficient in using measuring tools and analyzing results.


• At least 3 years of experience in software product testing.


• Have basic knowledge of computers, basic office software, software installation, internet usage.


• Good knowledge of stock market is advantage.


• Know how to use bug tracking tools.


• Have programming knowledge: SQL, HTML, CSS

Competences:

• Knowledge - Understanding of professional expertise


• Knowledge - Fair English


• Analytical, problem-solving and decision-making skills


• Relationship building skills


• Skill - Change management skills


• Skill - Result-oriented thinking


• Skill - Teamwork skills


• Skill - Organizational and time management skills


• Skill - Self-study, self-improvement


• Skill - Working in high pressure environment


• Attitude - Meticulous, careful


• Attitude - Sharp


• Attitude - Persistent

• Thu nhập ổn định
• Lương tháng 13
• Team Building
• Training