Senior Sales Engineer, Zeiss Industrial Quality Solution

Reports to: Sales Manager, ZEISS Industrial Quality Solutions, Vietnam



Description & Principal Purpose:



Reporting to the Sales Manager, the Sales Engineer / Senior Sales Engineer - Electronics develops, services, and grows the relationships with existing and potential Consumer Electronic customers in Vietnam. This role includes supporting and executing sales strategies, business development activities and working closely with our organizations abroad to serve multi-national companies with manufacturing sites in Vietnam with solutions from ZEISS. The Sales Engineer / Senior Sales Engineer will contribute in the revenue growth of ZEISS Vietnam.



Key data



KPI's:

- Meeting product sales & growth targets

- Strategy execution

- Sales support rendered

- Account management



Main tasks

Including but not limited to;



Sales & Account Management - Electronics

- Support and execute given sales strategies

- Support and execute business development activities

- Identify opportunities for growth

- Work with the RSM/PSM/SDM & marketing to grow the sales funnel

- Visit customers frequently, both potential and existing customers (tracked through CRM follow up activities)

- Generate new leads & opportunities through networking & building relationships

- Maximise win probability by applying the ZEISS Sales Process & sales stages: Understand, Propose, Negotiate and Decide

- Negotiate and win orders, involve support where needed (Application, PSM, SDM, RSM or PCM)

- Ensure high standards of customer relationship management through ZEISS Sales Process adoption & CRM diligence

- Support and serve customers, even beyond the scope of sale's responsibility. Be the account manager, think one ZEISS

- Work with other ZEISS entities personnel to effectively serve multi-national Electronics companies

- Support in exhibitions or workshops

- Support order fulfillment e.g. open payments



Technical Capabilities and Application Knowledge

- Stay up to date and trained on the newest applicabe software and hardware

- Understand key differences between the systems and how each would fit for specific applications

- Maintain the ability to use technical and sales skills to clearly explain the benefits of applicable systems in all applicable scenarios

- Understanding and spreading knowledge of all applicable Application Stories for the Consumer Electronics Industry



Market Feedback and Analysis

- Provide market / territory / industry intelligence for strategy development & market mapping (strategic customers / key opinion leaders, industries, distributors & competitors)

- Provide customer feedback and product requests to PSM/SDM

- Keep updated and deliver reports on any changing local market conditions in the specific territory

- Identify and implement new applications by doing customer analysis

- Work with PSM/SDM to develop Application Stories for key applications at customer sites

- Collect market data including the local competitive landscape for QA/QC within Consumer Electronics



Other

- Act as a ZEISS ambassador & promote the brand

- Support and serve customers, even beyond the scope of sale's responsibility

- Any other duties and responsibilities as assigned by the management team