Key Responsibilities:
1.Sales and
Business Development:
- Identify and target potential clients in need of freight forwarding services.
- Develop and maintain a strong sales pipeline through market research, networking, and referrals.
- Conduct sales presentations and negotiations with potential clients.
- Build and maintain long-term relationships with clients to ensure repeat business and customer loyalty.
2.Client Relationship Management:
- Understand clients' logistics requirements and provide customized freight solutions.
- Regularly communicate with clients to address their needs and resolve any issues. - Ensure high levels of customer satisfaction through excellent service and communication.
3.Quotations:
- Analyze market trends and competitor strategies to develop competitive.
- Prepare accurate and timely freight quotes for clients.
4.Operations Coordination:
- Collaborate with the operations team to ensure smooth execution of freight services.
- Monitor shipment progress and proactively address any issues that arise.
- Maintain accurate records of sales activities, client interactions.
5.Reporting and Analysis:
- Provide feedback on market trends and client needs to support strategic planning.
Requirements:
• Bachelor's degree in business, Logistics, Supply Chain Management, or a related field.
• Proven experience in sales position within the freight forwarding for 3 - 5 years
• Strong understanding of freight forwarding processes.
• Excellent negotiation and communication skills.
• Ability to build and maintain strong client relationships.
• Strong analytical skills and attention to detail.
• Ability to work independently and as part of a team.
Preferred Qualifications:
• Candidate must be Vietnamese
• Experience in international freight forwarding.
• Knowledge of customs regulations and documentation.
• Familiarity with different modes of transportation (air, sea, road, rail).