Senior Site Reliability Engineer Cloud

PURPOSE OF JOB:

Responsible for ensuring BAEMIN services have reliability, uptime appropriate to users' needs and a fast rate of improvement, including monitoring the service, responding to an emergency, planning infrastructure capacity, managing infrastructure changes and develop engineer cultures.

JOB RESPONSIBILITY:

Ensure service reliability:

• Maintain a scalable infrastructure to handle rapidly growing traffic;
• Build and configure a food delivery service platform on top of Cloud-bases infrastructure;
• Take on-call request, troubleshoot, debug and diagnose the issues encountered on BAEMIN platform, alert others and build automation to prevent the recurrence;
• Eliminate the work that is manual, repetitive, automatable, tactical, no enduring value and scales linearly as a service grows by making some scripts or program to build automation to less time-consuming;
• Work closely with backend engineers to keep improving the service's performance; the development environment, tracking by stabilizing workflow and CI/CD environment;
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews;
• Build and maintain CI/CD environment to deploy features to service that can be tested anytime and be able to give boost up feedback as soon as possible;
• Mentor and train other junior colleagues on design techniques and coding standards, and to cultivate innovation and collaboration across multiple teams, and on building automated responses for non-exceptional service conditions;
• Other tasks assigned by Line Manager

• A degree in Computer Science, Software Engineer/ Information Technology, or experiences in related fields.
• Min 3+ years of coding experience in Bash/Shell, Python (Nice to have JavaScript or TypeScript)
• More than 2 years of experience in Cloud Base Service (e.g. AWS, GCP)
• Experience working in a 24/7/365 service environment
• Effective communication and teamwork skills, particularly ability to present complex subjects clearly and coherently to non-domain experts;
• Responsive and reactive problem-solving skill.
• Speaking/writing skills in English
• Frequently update knowledge in related fields

1/ Attractive salary & benefits

• 12 annual leave + 4 full-paid sick leave;
• Year-end bonus, public holiday bonus, birthday bonus;
• Appraisal and salary review every year;

2/ Macbook provided

3/ Training Courses

4/ Activities

• Company trip, team building every year & team-bonding every month;
• Awesome Year End Party;
• Team building for Team/Dept every month;
• Clubs: TENNIS CLUB, MOVIE CLUB, FOOD LOVERS, LUNCH DAY,...

5/ Transportation: Taxi for working purpose

6/ Vouchers

7/ Opportunity to be trained & worked in a leading e-commerce company in Viet Nam;