Senior Sourcing and Quality Specialist

Hey, we're Article. We're a digital-first furniture brand that's working to make everyday living better by providing an easy way for people to furnish their space, with beautiful, modern furniture. We are a direct to consumer brand, with a head office in Canada and warehouse locations across the Americas. We also have an office in Ho Chi Minh city that works closely with our vendors and has teams that are focused on Product, Sourcing and Quality. As we continue rapidly growing we're now on the hunt for talented, enthusiastic team members to join us.



We're looking for a Senior Sourcing and Quality Specialist who has strong experience in either of these fields in Asia. Experience in sourcing, developing, reviewing, and following up on Vendors and Products is a must. Key responsibilities include ensuring available production capacities and following up on product development and quality while maintaining timelines. This will be an essential role in coordinating the different tasks at hand.



What You'll Do

- Be independently able to conduct a negotiation, sample reviews, meeting with the vendor, set priorities and tasks with little input required from Sourcing & QA Manager.

- Train more junior QA & Sourcing Specialists.

- Analyse potential interference or issue should be identified and take initiative to take corrective action.

- Quickly solve problems and anticipate them to ensure minimum financial impact.

- Participate in the review and recommendation of processes and tools improvements.

- Able to work and analyse on specific projects / high levels.

- Ensure to drive all the tasks with the required high speed and appropriate sense of urgency.

- Source and assess new vendors (qualify them as Article approved vendors).

- Source and assess raw materials for BOM datasheets.

- Update our internet tool system with information related to the new vendors and prepare introductions to our team in Vancouver.

- Maintain sample timelines and ensure the vendor is meeting all deliverables.

- Evaluate new product samples, review design changes or quality improvements on new or existing products.

- Collaborate with the design team in the Head Office to define product specifications and requirements.

- Collaborate with vendors in implementing Article initiated improvements or design revisions.

- Follow up sampling with raw material vendors and finished product vendors.

- Conduct product testing following Article standards at the factory's site or Article's office.

- Manage testing of products and/or materials at third-party labs as required following Article's Product and Compliance Test - Standards.

- Establish and keep updated specification sheets to ensure all new and existing products meet Article's quality standards and material requirements including required product labelling and warnings.

- Conduct in-line, CAPA, and pre-shipment inspections.

- Analyze and categorize customer claims to monitor product performance and identify issues.

- Conduct root cause analysis on product issues and discuss solutions with factories. Review and approve corrective actions.

- Coordinate with the Quality Assurance team in Vancouver in the event of a quarantine or recall, and work with the vendor on a timely resolution of the issue.

- Support the continued refinement of Article quality standards and systems through process improvements and ad-hoc projects.