Senior SRE Shift Work, AWS, English

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The Job

Role Summary

As a Site Reliability Engineer (SRE) you will play a critical role in ensuring the reliability, availability, and performance of our systems and services. You will work closely with development and operations teams to build and maintain observable, scalable, reliable infrastructure on AWS, utilizing Kubernetes for orchestration and Python for automation. Proficiency in resilience testing and capacity management is also essential for this role.

Key Responsibilities

• Develop and maintain automation scripts and tools using Python to improve operational efficiency.
• Conduct resilience testing to ensure system reliability under varying conditions.
• Perform capacity planning and management to ensure systems can handle growth and peak demand.
• Monitor system performance and reliability, and respond to incidents to minimize downtime.
• Collaborate with development teams to ensure best practices for observing, deploying and maintaining applications.
• Implement and manage monitoring and alerting solutions to proactively identify and resolve issues.
• Participate in on-call rotations to provide 24/7 support for critical systems.

Your Skills and Experience

Required Skills and Qualifications

• Strong experience with AWS, including services such as EC2, EKS, Lambda, S3, RDS, and VPC.
• Proficiency in managing and orchestrating containerized applications using Kubernetes.
• Solid scripting skills in Python for automation and tool development.
• Experience with infrastructure as code (IaC) tools like Terraform or CloudFormation.
• Experience with resilience testing methodologies and tools.
• Proven ability to perform capacity planning and management.
• Familiarity with logging and monitoring tools like Sumologic, Prometheus, Grafana, or similar.
• Excellent problem-solving skills and the ability to troubleshoot complex issues in a distributed system.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment, and to stay calm and composed in high-pressure situations.
• Ability to work with application teams to guide the design of SLO's.

Preferred Skills

• Experience with OpenTelemetry, Prometheus, and Sumologic for observability and monitoring.
• Familiarity with incident management tools such as PagerDuty.
• Experience with Jira and Confluence for project management and documentation.
• Knowledge of CI/CD pipelines and experience with tools such as Harness.
• Understanding of modern development frameworks and languages, including Kotlin, Spring Boot, Kafka, and Postgres.

Why You'll Love Working Here

HR benefits

• Competitive salary
• Salary band per level are reviewed once per year
• 13th month salary pro rata depending on the employee's length of service (within a calender year), paid with the December salary
• Monthly lunch allowance: 700,000 VND/employee
• Parking: GFT covers the monthly parking fee for employee motorbikes
• Performance evaluation is once per year, for 2 purposes:
  > Performance bonus > Salary increments

Health care

• Private health insurance: including accident, outpatient, in-patient, maternity, and dental for all permanent employees who pass 2-month probation.
• Optical: expense claim for eyewear
• Annual health check-ups.

Vacation

• Maximum 18-day vacation leave/year (with the ability to carry over 05 days till 31st March of the following year)
• Adding one more annual leave day for each two-year anniversary.

Healthy lifestyle

• Sports and hobby clubs: company has an annual fund for fitness activities, which is allocated per month as team's vote.
• Range of healthy snacks, tea, coffee, milk and beer on tap

Social

• Company townhall: each 6 weeks
• CSR activities: as per company's CSR guideline
• Onsite tour/training courses at other GFT offices and client's destination overseas (where applicable).