Mô tả công việc
Job Purpose:
Hino Motors Vietnam is seeking a highly organized and proactive After-Sales Planning & Promotion Senior Staff to support after-sales initiatives across our dealer network. In this role, you will focus on customer relationship management, service marketing, and promotional programs, as well as organizing events to ensure business targets are achieved.
Key Responsibilities
o Support planning and implementing after-sales marketing campaigns and promotions to achieve service and parts KPIs.
o Support proposing, coordinating, and monitoring incentive programs, applying PDCA for continuous improvement.
o Summarize program results, track dealer KPIs, and analyze key issues for reporting.
o Maintain and strengthen customer engagement through customer relationship management activities, supporting dealers in delivering high-quality service.
o Support organizing service events for customers such as fleet customer training, eco-driving events and service & parts seminars.
o Other jobs assigned by supervisor.
Yêu cầu
Must-Haves:
o Bachelor's Degree, major in Business Administration/ Economics or related fields.
o At least 3 years of relevant experience
o Good command of English (minimum TOEIC score of 550 or equivalent)
o Proficient in MS office
o Problem-solving skills and Communication skills
Good-to-Haves (Major Advantages):
o Direct work experience in the after-sales service department of an automotive company, especially in service marketing tasks
Benefits information:
o Competitive salary
o Genuine work/ life balance: Working time: 8:00 - 17:30, From Monday to Friday
o Accident insurance, Travelling insurance besides Social Insurance
o Annual leave, public holiday, company holiday according to the labor law, additional sick leave
o Annual Heath check-up, Company trip, Year End Party
o Work in a professional setting with standardized processes and gain hands-on experience with our nationwide dealer network.
o Participate in strategic automotive projects that will enhance your skills and build a professional portfolio.
Quyền lợi
Thưởng
Competitive salary
Chăm sóc sức khoẻ
Accident insurance, Travelling insurance besides Social Insurance
Giải thưởng
Training and development road-map
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hành Chính Văn Phòng > Hành Chính
KỸ NĂNG
English, Admin Task, Administration, Internal Events, After Sale Support
LĨNH VỰC
Ô tô
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
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