- Greet guests to the restaurant in a warm, welcoming and courteous manner. - Identify and anticipate customers' needs and expectations. - Introduce available beverages and make recommendations. - Address guests' requests and handle complaints promptly. - Act as a revenue-driven factor and initiatives generator for all F&B services & products provided by the Company. - Take responsibility for determining development needs and manage own performance improvement, professional development and motivation. - Prepare for shift by completing handover with previous shift. - Know and understand all the resort's facilities and services. - Has comprehensive knowledge of all relevant pricing for menus and listed product items - Coordinate coverage of sections to ensure smooth service. - Conduct work as a team with other staff to exceed guest expectations. - Act as coach to other employees passing on skills, knowledge and techniques for performing tasks and work behaviors. - Participate in training and other activities to facilitate high team performance. - Follow health and safety standards and strive for constant improvement to avoid health and injury hazards. - Perform other related duties as assigned.
Yêu cầu
- Only prefer females, must be at least 1.65m. - Minimum of 1-year customer service or F&B experience in a sizable and international hotel/casino. - Hospitality-specific qualification is an advantage. - Good Food & Beverage product knowledge; cash handling is an advantage. - Knowledge of POS Software. - Relevant training in food & beverage is preferred. - Good skill in Mandarin/Cantonese.
Thông tin khác
Loại công việc Nhân viên toàn thời gian Cấp bậc Nhân viên Học vấn Trung cấp Kinh nghiệm 1 - 2 năm kinh nghiệm Giới tính Bất kỳ Ngành nghề Dịch vụ khách hàng , Khách sạn
Vị trí Service Ambassador, F&B Outlet do công ty Hoiana Resort & Golf tuyển dụng tại Quảng Nam, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Service Ambassador, F&B Outlet hoặc công ty Hoiana Resort & Golf ở các link phía trên