This is a full-time, on-site role for an Service Engineer - Compressor based in Hanoi, Vietnam. The Service Engineer is responsible for after-sales service execution, including installation, commissioning, maintenance, and troubleshooting of compressor systems to ensure reliability, performance, and customer satisfaction.
ESSENTIAL FUNCTIONS
Installation & Commissioning:
• Perform installation and start-up of compressor systems and related equipment
• Ensure proper system setup, alignment, and operational readiness
• Conduct system testing and commissioning to meet performance requirements
Maintenance & Troubleshooting
• Perform preventive maintenance and inspections
• Diagnose faults and carry out repair activities
• Troubleshoot mechanical, electrical, and control issues
• Minimize customer downtime and ensure system reliability
Customer Support & Training
• Provide on-site technical support and guidance
• Train customers on operation and maintenance procedures
• Respond to service calls and emergency breakdowns
Service
Business Development• Identify opportunities for: Spare parts, Service contracts, System upgrades and retrofits
• Recommend solutions to improve system efficiency and performance
Documentation & Reporting
• Complete service reports and maintenance records
• Provide feedback on recurring issues and product performance
• Ensure compliance with safety and company standards
Other responsibilities: as assigned or required.