Shipping Officer

Position: Shipping Officer
Reports To: Shipping Manager
Direct Reports: N/A
Role Objectives
• Ensure arranged shipments meet on time shipping schedule
• Ensure payment documents are issued to banks/customers on time
Work Hours: Full time, Monday to Friday, 8:30am-5:30pm
Responsibilities:
• Coordinate with suppliers, third-party-logistics, distribution centre and logistics team to solve shipping issues in different countries
• Coordinate all inbound and outbound logistics, including international transport, storehouse management, vendor management.
• Manage third party transportation providers and monitor their performance
• Monitor daily operation to comply with customers and forwarders' requirements
• Liaise closely with freight forwarders and carriers
• Follow up on shipment orders by coordinating with suppliers and merchandisers
• Handling full set of I/E documents / shipping procedures / custom declaration
• Follow up the shipment / delivery status with forwarders / shipping line or clients as per sales team requests
• Manage each shipment delivery to ensure all required steps are completed and goods are delivered in a timely and cost-effective manner
• Work with all vendors to follow up on order status and to provide the shipping instructions
• Liaise with suppliers, forwarder & check all applicable documentation is in place and fully compliance for Import/Export
• Liaise with shipping forwarders to request shipping rates and make freight comparisons
• Handle enquiries from our internal teams for shipments and order tracking
• Maintain shipping records for all shipments, keeping shipments records up to date administration, filing and data entry