This role is responsible for supporting end-to-end transport execution, including planning, vendor coordination, exception management, and order closure using SAP TMS.
As an Operations specialist, play a critical role in ensuring efficient, cost-effective, and reliable landside delivery for our global logistics network.
ey Responsibilities
Manage end-to-end landside shipment execution-from booking and planning to delivery and order closure-using SAP TMS
Plan and optimize transport, including vendor allocation, scheduling, and handling changes (amendments/cancellations)
Monitor execution, proactively manage exceptions, and ensure timely resolution across stakeholders
Coordinate with transport vendors to ensure service delivery, compliance, and performance adherence
Ensure accurate system updates, cost validation, and timely order closure to support billing and profitability.
Coordinate work closely with external parties - vendors, terminals, customers and internal functions - finance, procurement, customer experience.
Build strong engagement with regional front office teams
Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
Accountabilities
Deliver reliable and on-time shipment execution in line with agreed service levels
Ensure high data accuracy and system integrity across SAP TMS processes
Drive cost discipline by adhering to planned spend and highlighting deviations
Proactively manage exceptions to minimize operational disruptions
Ensure vendor performance and compliance with operational standards
Adhere to defined processes, controls, and governance frameworks
Collaborate effectively with internal teams, vendors, and stakeholders to ensure seamless execution.
Primary internal stakeholders:
Cross functional Teams - Finance, Procurement, Customer Experience, Area / Regional Counterpart
Primary external stakeholders:
Vendor - Truck, Rail, Barge (as applicable)
Terminals - Rail, Sea, Depot
Application Tech Support
System and Process Knowledge
Strong understanding of SAP Transportation Management System dispatch workflows.
Ability to identify and resolve missing or incorrect data within system flows.
Strong attention to detail with the ability to validate documentation accurately.
Capability to analyse operational data, including review and reporting activities.
Role Requirements
Flexible to work across shifts including night shifts and adhere to a five-day in-office expectation.
Minimum of three years of experience in the logistics or shipping industry
Strong attitude, communication, and interpersonal skills.
Strong problem-solving and analytical skills
Ability to manage multiple tasks in a dynamic environment
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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