Social Account Senior Manager (AnyMind's Partner)

What You Will Do
AnyMind's Partner - a global digital and integrated communications agency that provides strategic counsel and creative thinking is looking for a new Social Account Senior Manager.
Client Relationship Management:
Building and nurturing strong relationships with existing clients and new business.
Lead the development and execution of comprehensive social and communication strategies that meet client goals.
Lead the communication, understanding client needs, and business goals, acting as client primary point of contact, and fostering trust and open communication.
Negotiating contracts and agreements to achieve the best possible outcomes for the organization.
Business Management & Growth
Developing business plans and roadmaps to achieve those goals
Identifying and pursuing upselling and cross-selling opportunities with existing client and new clients.
Forecasting future business trends and adapting strategies accordingly.
Estimating revenue, expenses, and profitability-related to the assigned accounts
Present to business lead, stakeholder about business management on weekly, monthly, yearly basic
Project Management
Overseeing the development and execution of campaigns from concept to completion
Managing timelines, budgets, and resources to ensure project deliverables are met on time and within budget.
Providing regular progress reports and updates to clients, addressing any concerns, and managing revisions or adjustments.
Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), resource trafficking, campaign management and any troubleshooting necessary.
Partner with internal cross-functional teams to understand campaign goals and key performance metrics and exceed those goals throughout the campaign
Work with the planner & creative team to develop engaging and high-quality campaign, social key hook, adhering to brand guidelines and social media trends and campaign master strategy.
Performance Analysis and Reporting: work with social experts to crack campaign performance against KPIs, analyze key metrics (likes, shares, clicks, conversions), and generate comprehensive reports for clients, providing actionable insights.
Work closely with Finance on billing set up and invoicing.
Focus on ensuring superior customer service levels, operational excellence and strategic insight
Stay up-to-date on industry trends and competitor offerings to provide clients with the best possible service.
Team Management & Leadership
Effectively delegating tasks among team members, assigning projects based on individual strengths and skillsets, and ensuring everyone is clear on their responsibilities and deadlines.
Act as mentors for junior team members, offering guidance on career development, skill improvement, training junior to grow follow agency's requirement.
Develop & participate in the training of account team, sharing your expertise and best practices. Foster a collaborative and supportive learning environment within the team.
Set high standards for excellence and inspire the team to deliver exceptional client service.
Demonstrating strong work ethic, professionalism, and a positive attitude, setting a good example for the team to follow.
Who You Are
A recognized Bachelor's degree in Business administration, Marketing or a related field
Minimum 5 years of experience in a digital marketing agency, with minimum 1 years of experience in Senior Account Manager position
Good English communication skills
Excellent communication and interpersonal skills to build Client relationship
Passionate leader who values and fosters collaborative, cohesive teams
Understand popular social networks including design, functionality and users
Active participation in wide variety of social media activities
Affinity and passion for technology and consumer electronics
Ability to leverage existing media relationships to generate earned impressions & engagements
Attention to detail, multitasking, extrovert
Appreciative of creative product
High level of professional maturity