Social Media Specialist Full-time 2024

JOB DESCRIPTION
1. SNS Management (40%)
Be able to manage the existence of the brand SNS profile and maintain 2-way communication between the brand and consumers: responding to comments, inbox, engaging activities (minigame, contests, etc.).
Distribute and promote brand content across SNS channels consistently (Facebook, Instagram, Youtube, TikTok, Forum, etc.).
Be able to make SNS reports (Fanpage performance: social post-performance, fan growth, audience pool, fanpage responsiveness, etc.) to evaluate the performance of brands on social and suggest solutions to improve the brand's SNS.
Proactive suggest innovative content format solutions & proactively research for content betterment.
2. Social Outreach Planning & Management (40%)
Understand creative direction and be able to provide content direction for social outreach channels on various platforms to deliver the brand message successfully.
Be able to make social proposals & follow up with a variety of influencers and social channels: celeb, mega to nano influencers, hot community, hot fanpage, etc. for execution.
Proactively up-to-date trends/ platforms/ rising influenced stars for planning.
3. Project Management (20%)
Communicate efficiently with internal & external stakeholders.
Take part in the working process of taking briefs, debriefing, and proposal consolidation.
Collect required data for making proposals & reports.
Effectively execute the campaign to achieve committed KPI within budget.
Work closely with an account in charge to get direct feedback and approval from clients for social content.
Handle paperwork contracts with influencers/ communities, etc.
Be able to manage & guide 1 - 2 interns/ trainees as a team while running the projects.
Other duties depend on project requirements.
JOB REQUIREMENTS
1. Experience: Have at least 1-2 years of working experience in Advertising in the related position.
2. Knowledge
Have good knowledge and proficient usage of SNS & Social Management tools.
Understand the market, and working process between agency & influencers/ communities/ booking agency.
3. Skills
Good at communication in both English & Vietnamese.
Good at problem-solving in a calm manner.
Good project management skills: raising quotations, tracking timeline, reporting.
Advanced MS Office skills, especially PowerPoint and Excel.
4. Personality/ Attitude
Trend follower and quick adaption.
Patient, dedicated, and passionate about social media management.
Supportive and responsible.
Solution-oriented & client service mindset is a plus.
BENEFITS
o Working in a dynamic and friendly environment.
o Growing business.
o Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
16 annual leave per year;
13th-month salary;
Year-end bonus based on performance and business result;
Salary review annually;
Annual health check;
Social insurance, health insurance, unemployment insurance (Vietnamese Law);
Insurance benefits package (PTI Care);
Mobile phone fee allowance based on the company's policy;
Participate in company events, company trip;
Participate in the company's training programs, self-studying program (supported by the company).
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