ABOUT FANSCOM
Fanscom, a member of YouNet Group, is an Advocacy-First Community & Relationship Marketing Agency for Marketing Systems.
The company helps brands build sustainable advocacy and long-term audience relationships through communities, social participation and relationship-driven engagement systems.
Instead of treating communities as short-term communication channels, Fanscom designs relationship systems that help brands nurture trust, participation and long-term social connection over time.
We're looking for a Social Outreach Executive to join our dynamic team!
ROLES & RESPONSIBILITIES
SOCIAL MANAGEMENT
Planning (20%)
Social Planning (Social Plan, Social Outreach Plan,...)
Set social/influencer approach & direction, to create proposals that address the social plan (KOL plan, Community plan, Protocol, Social Content, etc.)
Present and consulate internal or client for social plans.
Execution (80%)
Take responsibility for executing social media outreach campaigns (in proactively spotting, collaborating with influencers, community partners, and neutralization suppliers), ensuring adherence to timelines, budgets, and quality standards.
Community Management - Monitoring Social Platform (Facebook Fanpage, Instagram Business, Youtube, TikTok): reply comments and inbox, maintain users' interaction, collect and fill data contests/ minigames, deal with crisis...
Social Analysis - Report Analysis: Fanpage Management Report, and Fanpage Tracking Report, Outreach Performance Analyst.
Social Outreach & Third Party Management & Cost Optimization.
Working directly with clients for KOLs endorsement Plan and KOL Execution Plan.
Oversee and directly prepare tracking and reporting for digital campaigns and send out to relevant parties.
Responsible for campaign performance review presentations for client meetings.
Other assigned tasks by Line Manager.
Report to: Senior Social Outreach Executive
Promotion: Senior Social Outreach Executive
REQUIREMENTS
1+ years managing an online community or in social media content development
Bachelor degree in Business Administration, Economics or a relevant degree.
Digital Marketing, Digital platform Facebook/Google/TikTok.
Have data analysis & project management skills.
Good teamwork, analytical and problem-solving skills.
Passionate with digital communications.
"Can do" attitude is a must.
Eager to learn; Think more, do less.
High sense of responsibility & result orientation.
BENEFITS
Competitive salary, 13th month salary, annual bonus.
Premium healthcare insurance
12 days of annual leave & 5 days of sick leave
Performance appraisals and promotion every year
Standard health check
Company trip, Year end party, Team buildingOccasion-based offerings: Birthday, wedding, maternity,
Parking support
Equipment for work (PC / laptop)
Free in-house entertainment facilities: foosball, book tree, coffee and snack.