Social Performance Executive

SUMMARIZE OF THE POSITION
We are looking for a Social Media Executive under Freelancer Contract.
This position is an appointed administrator for our clients' social communities. He/She will manage our client's social media channels, short-term campaigns, and always-on campaigns to sustain and engage their audience experience and to increase their audience satisfaction.
Working Office: Hai Ba Trung, Da Kao Ward, District 1, HCMC
Working Time: 9.00 AM - 6.00 PM | Monday - Friday (full-time at office)
SOCIAL MEDIA MANAGEMENT:
Run campaigns and promotions to encourage participation in social media initiatives.
Work closely with clients and account teams on the development of social media programs and strategies.
SOCIAL MEDIA PERFORMANCE:
Deliver all types of performance evaluations, tracking, and reports on campaign/ weekly/ monthly basic by channel: Paid - Owned - Earned channels, Social Out-reach channels (KOL, KOC, Community, Influencer, etc.); by type: Content, Creative, Community, Competitor, Campaign,... to evaluate the performance of brands on social media and suggest solutions to improve the campaigns
Brief & work with 3rd parties (media, social listening, social management platform, community, research) to crawl and process all relevant data, consolidate reports, and give final learnings and recommendations from strategic communication POV
Research and analyze social media trends, ad revenue, and visitor data in campaign by-campaign to improve the brand's social media performance and the efficacy of their campaigns.
COMMUNITY MANAGEMENT:
Review the community's conversation (comments, inbox, replies, and posts to the fanpage) in a quick and timely manner
Escalate possible issues or concerns to internal and external stakeholders based on our response protocol
Assist with the creation, conception, and presentation of community strategy
Engage with Fans and Followers to build relationships with the community and encourage engagement.
Candidate profile:
We would like to hear from those who have:
Experience in a similar role with a key focus on social media performance, at least 1-2 years of experience
Candidate to have an excellent grasp of social media metrics and best practices
Strong analytical, planning, organizational, problem solving and critical thinking skills
Good sense of social interactions and social trends
Operate with discipline ensuring timely deliverables
Ability to meet project KPI
High attention to detail, careful, hard-working
Effectiveness of team collaboration
Good communication skills.