Software Product Executive (CRM system)Wall Street English
Nơi làm việc: Hồ Chí Minh
Ngành nghề: IT phần mềm, Thống kê, Marketing - PR, IT / Phần mềm / IOT / Điện tử viễn thông, Marketing / Truyền thông / Quảng cáo
Lương: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 26/08/2024
Hạn nộp: 28/09/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Mô tả Công việc
CRM system building and implementation.
Establish workflows for data capture while always ensuring data integrity.
Enable CRM workflow automation and minimize basic transactional tasks.
Drive CRM configuration design innovation by exploring, understanding, explaining, and implementing the CRM functional potential.
Understand business dynamics and set-up insightful and structured reporting dashboards within the CRM functionalities in alignment with the management guidelines.
Responsible for preparing user training material and guidelines.
Provide support & guidance to colleagues and customers that use the CRM software, including support to the training team.
Ensure clear and referenceable configuration documentation.
CRM Service escalation support for end-users
Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology in deeply technical issues.
Meeting with teams to help them analyze business trends.
Work with team members to solve the big impact issues.
Data analysis support.
Monitor daily data feed, and verify the accuracy of customer data.
Establish workflows for data capture while always ensuring data integrity.
Enable CRM workflow automation and minimize basic transactional tasks.
Drive CRM configuration design innovation by exploring, understanding, explaining, and implementing the CRM functional potential.
Understand business dynamics and set-up insightful and structured reporting dashboards within the CRM functionalities in alignment with the management guidelines.
Provide support & guidance to colleagues and customers that use the CRM software, including support to the training team.
Ensure clear and referenceable configuration documentation.
Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology in deeply technical issues.
Meeting with teams to help them analyze business trends.
Work with team members to solve the big impact issues.
Monitor daily data feed, and verify the accuracy of customer data.
CRM system building and implementation.
Establish workflows for data capture while always ensuring data integrity.
Enable CRM workflow automation and minimize basic transactional tasks.
Drive CRM configuration design innovation by exploring, understanding, explaining, and implementing the CRM functional potential.
Understand business dynamics and set-up insightful and structured reporting dashboards within the CRM functionalities in alignment with the management guidelines.
Responsible for preparing user training material and guidelines.
Provide support & guidance to colleagues and customers that use the CRM software, including support to the training team.
Ensure clear and referenceable configuration documentation.
CRM Service escalation support for end-users
Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology in deeply technical issues.
Meeting with teams to help them analyze business trends.
Work with team members to solve the big impact issues.
Data analysis support.
Monitor daily data feed, and verify the accuracy of customer data.
Establish workflows for data capture while always ensuring data integrity.
Enable CRM workflow automation and minimize basic transactional tasks.
Drive CRM configuration design innovation by exploring, understanding, explaining, and implementing the CRM functional potential.
Understand business dynamics and set-up insightful and structured reporting dashboards within the CRM functionalities in alignment with the management guidelines.
Provide support & guidance to colleagues and customers that use the CRM software, including support to the training team.
Ensure clear and referenceable configuration documentation.
Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology in deeply technical issues.
Meeting with teams to help them analyze business trends.
Work with team members to solve the big impact issues.
Monitor daily data feed, and verify the accuracy of customer data.
Yêu cầu
Yêu Cầu Công Việc
Drive consistent usage of CRM system and adherence to sales processes.
Lead communication for platform and process changes.
Attention to detail, to manage the integrity of the CRM data.
Create documentation on case resolution in order to facilitate knowledge sharing with team members.
Must be able to work independently and be team-oriented, reliable, and dependable.
Knowledge of SQL/ Database/ API to "Oversee CRM data governance" which will include:
- Data standards
- Data audit
- Data structures
- User access rights
- Reporting
Experience with HubSpot/ Creatio or similar marketing automation system is plus.
Ability to think critically, identify solutions and deliver recommendations based on data and analysis.
Patience when handling difficult user cases.
Basic English communication skills. (TOEIC 500, WSE level 9/20 or equivalent English levels)
Drive consistent usage of CRM system and adherence to sales processes.
Lead communication for platform and process changes.
Attention to detail, to manage the integrity of the CRM data.
Create documentation on case resolution in order to facilitate knowledge sharing with team members.
Must be able to work independently and be team-oriented, reliable, and dependable.
Knowledge of SQL/ Database/ API to "Oversee CRM data governance" which will include:
- Data standards
- Data audit
- Data structures
- User access rights
- Reporting
Experience with HubSpot/ Creatio or similar marketing automation system is plus.
Ability to think critically, identify solutions and deliver recommendations based on data and analysis.
Patience when handling difficult user cases.
Basic English communication skills. (TOEIC 500, WSE level 9/20 or equivalent English levels)
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
25 - 35
Lương:
Cạnh tranh
Đại học
Độ tuổi:
25 - 35
Lương:
Cạnh tranh
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Vị trí Software Product Executive (CRM system) do công ty Wall Street English tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Software Product Executive (CRM system) hoặc công ty Wall Street English ở các link phía trên
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