Solution Implementation Specialist

This position will have the opportunity to join the exciting and expanding solution business. Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end Implementation for Enterprise Solutions.
Role and Responsibilities:
+ Adhere to follow FujiFilm Business Innovation transition and project management
+ Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to takeover solution delivery to the customer
+ Responsible to implement (install, configure, troubleshoot, support) complex/custom solutions as part of the Professional Services processes
+ Participates in technical discovery, kick-off meetings with customers
+ Manage and deploy POC to customer, responsible for managing quality, delivery time, cost of project and leading them to success
+ Solutions documentation completed in full, with formal testing, sign-off and handover capability enabled
+ Manage risk during implementation and on-going operations
+ Drive strategies to minimize calls and improve response time, resolution time of software problems
+ Performs other duties as assigned