spa receptionist / Nhân Viên Lễ Tân Spa (nam)Chi nhánh Cần Thơ - Công ty Cổ phần Vinpearl

Schedule services for individuals and large groups using spa/salon reservations software system.
Call guests to confirm scheduled services.
Answer questions about available services.
Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
Promote and sell spa/salon services.
Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
Process guest payments for spa/salon services and obtain payment authorization as needed.
Accept and log cash tips for employees.
Balance, scan, and drop receipts with Accounting.
Notify Engineering of maintenance and repair needs.