Spa Receptionist/ Nhân Viên Lễ Tân Spa

• Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments.
• Greet customers, providing a positive and friendly attitude.
• Receptionists check in customers as they arrive for their scheduled appointments, also schedule new appointments and answer all calls that come into the spa.
• Caring for office furniture, plants and periodicals are some examples of these additional duties.
• Participate as a team player and establishes strong working relationships to deliver positive results.
• Able to give treatment for guest when needed.
• Work closely with Maintenance Team with respect to facility mechanical or cleanliness needs.
• Ensure accurate procedures are followed for opening and closing the spa.
• Complete all reception administrative tasks and procedures in a timely manner to the highest standard.
• Assist with cashing up and voucher/brochure enquiries as required.
• Ability to complete show rounds to potential new members and guests giving out relevant information on the Spa.
• Be familiar with and promote all facilities, treatments, and products offered in the Spa at every opportunity.
• Ensure smooth running of the treatment rooms and allocating rooms to therapists.
• Monitor the Spa emails and where necessary respond to emails in a polite manner...