Spa Therapist | Nhân viên vật lý trị liệu

Provide professional massage, facial, and body treatments with consistency and according to hotel standards.
Adhere to guest contact standards at all times.
Greet guests by name with a comfortable voice, friendly attitude, and hospitable demeanor.
Respond to guest inquiries and requests and resolve service issues in a timely, friendly, and efficient manner.
Provide complete and knowledgeable information regarding the services offered by the hotel, including how and where guests can access them.
Be aware of the events of the day and activities happening in the hotel or complex.
Maintain cleanliness of work area and follow hygiene standards.
Control the use of equipment and products under the supervision of the Therapist Supervisor.
Maintain and conduct inventory of supplies and products; assist the Therapist Supervisor in monthly inventory.
Be on time for shifts and work according to the assigned schedule.
Alert security or the duty manager if a suspicious person is observed.
Be fully conversant with emergency evacuation and fire procedures.
Follow the daily checklist and adhere to instructions from the supervisor or above on working procedures.
Maintain a positive attitude and contribute to a quality work environment.
Carry out any other reasonable duties and responsibilities as assigned by the Therapist Supervisor or Director of Spa & Recreation.