Mô tả công việc
* YOUR DAY- TO- DAY
- Responsible for co- coordinating the delivery of all recreational guest services, including the spa and gym operations.
- Manage all staff in this department
- Works with Director of Finance in the preparation and management of the Department's budget.
- Coordinate the delivery of all recreational guest services
- Assist with the evaluation of sales and marketing activities
- Attend and input at management meetings as required
- Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
- Co- ordinate the maintenance of all recreational facilities and equipment
- Responsible for the safety of all guest services
- Works with Human Resources on manpower planning and management needs
- Adhere to departmental cleaning and maintenance programs
- Assist with the development of new products and services
- Manage the sale and promotion of departmental products and services
- Access sales and marketing data
- Anticipate economic business level fluctuations and makes action plans
- Deliver high quality service to guests
Yêu cầu
* WHAT WE NEED FROM YOU?
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Proficient in the use of Microsoft Office
- Good writing skills
- 4 years of management experience in SPA operation, or an equivalent combination of education and experience
- Problem solving and organizational abilities
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Quản lý / Trưởng phòng
Học vấn
Trung cấp
Kinh nghiệm
2 - 5 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Khách sạn
Thông tin chung
Nơi làm việc
- Thành phố Đồng Hới,
- Quảng Bình