Speciality Waiter/ ess

Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
We are seeking an experienced and professional Speciality Waiter/ess to join our esteemed restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Speciality Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst leading and mentoring our service team.
Oversee and coordinate the daily operations of the restaurant's dining area
Lead, train, and motivate the waiting staff to maintain high service standards
Greet and seat guests, ensuring a warm and professional welcome
Manage reservations and handle special requests or dietary requirements
Provide detailed menu information, including daily specials and wine recommendations
Resolve guest complaints promptly and professionally
Ensure compliance with food safety regulations and hygiene standards
Assist in inventory management and stock control
Collaborate with the kitchen team to ensure smooth service flow
Maintain a clean and organised dining area at all times
Qualifications
Minimum 3-5 years of experience in fine dining or luxury hospitality
Previous experience in a supervisory role within food service
Excellent customer service skills with a strong focus on guest satisfaction
Demonstrated leadership abilities and team management skills
Proficiency in restaurant management software
Fluent in English; additional languages are advantageous
Exceptional communication and interpersonal skills
Ability to work under pressure and multitask effectively
High school diploma or equivalent (required)
Hospitality management degree or relevant certification (preferred)
Valid food safety certification
In-depth knowledge of food and beverage pairing
Thorough understanding of fine dining etiquette and service standards
Familiarity with Vietnamese cuisine and culture (preferred)
Willingness to work in Phu Quoc, Vietnam
Additional Information
What awaits you...
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
The ability to challenge the norm and work in an environment that is both creative and rewarding.
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
A competitive package and plenty of development opportunities.