Store Leader

JOB DESCRIPTION
Our mission: Touch more customers by making Decathlon a go-to name for appealing and sustainable solutions dedicated to sport, fitness, and well-being
Make my playground a land of talent at the service of Decathlon's human wealth
RESPONSIBILITIES
Build and lead my commercial project that fulfills the needs of local people
• Decide on and implement the omnichannel commercial policy that allows me to touch more people and fulfills my people/planet/profit ambitions
• Provide an omnichannel, sustainable product offering and a range of services expected by customers
• Act across all channels to get to know the people living in my zone encourage them to visit or return, and engage with us to promote sport and physical activity
• Commit to and develop omnichannel indicators and decide on the means required to achieve them
• Promote eco-mobility among our customers, employees, and partners
• Ensure good relations with local institutions, prioritizing in line with the issues for my zone
• Co-develop my area's project
Deliver the best possible experience to ensure customer satisfaction and sustainable performance
• Develop sales of our new or second-hand products as well as services, by our teammates/partners
• Manage the "how to sell" which allows our customers to discover and buy our product and service offer on new or sustainable solutions
• Deliver the satisfaction policy and Decathlon and partner services policy to fulfill customer needs
• Ensure the safety of customers, teammates, goods, and data and respect of the procedures
• Offer solutions to extend the lifespan of products and customize the products
• Coordinate people organization, hourly performance, and working conditions to enhance customer availability and overall performance
• Preserve our resources through the management of our site and our societal impact (waste, energy, transport, etc
)
Develop, motivate, and take care of human capital (manage a team)
• Animate the managerial scheme ( Project team
• individual, Mission, individual meeting, Remuneration, Performance ) by integrating the challenges of transformations
• Develop a collective in the service of the project
• Respect and enforce all staff legal rules
• Take care of myself and my teammates by creating a motivating work environment
• Decide on a current and future human structure consistent with my commercial strategy, my economic activity, and our transformations (digital, data, sustainable development, departments, etc)
YOUR BENEFITS:
• Monthly performance bonus and 13th salary
• Annual Salary review in March
• 18 annual leaves
• Social Insurance according to Vietnamese Labor Law and Health Care Insurance
• Annual health check
• Sports practice allowance
• Personal Development and Skills Training
• Teammate discount for all purchases in Decathlon stores