Store Manager - Cửa hàng Trưởng (Quận Hoàn Kiếm, Hai Bà Trưng)Công Ty TNHH Thực Phẩm Và Nước Giải Khát Ý Tưởng Việt (Starbucks Việt Nam)

Hình thức: Toàn thời gian
Ngày đăng: 29/10/2024
Hạn nộp: 29/11/2024

Mô tả công việc

* Job Summary and Mission
- This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The store manager is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.
* Summary of Key Responsibilities
- Responsibilities and essential job functions include but are not limited to the following:
* Leadership
Setting goals for the work group, developing organizational capability, and modeling how we work together:
- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
- Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service.
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations.
- Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
* Planning and Execution
- Developing strategic and operational plans for the work group, managing execution, and measuring results:
- Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.
- Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.
* Business Requirements
Providing functional expertise and executing functional responsibilities:
- Ensures adherence to applicable wage and hour laws for nonexempt partners and minors.
- Solicits customer feedback and proactively researches local markets to understand customer and community needs.
- Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.
- Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments.
- Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.
* Partner Development & Team Building
Providing partners with coaching, feedback, and developmental opportunities and building effective teams:
- Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management tools to support organizational objectives.
- Challenges and inspires partners to achieve business results.
- Challenges and inspires team members to achieve business results.
- Develops and maintains positive relationships with partners in the district by understanding and addressing individual motivation, cultural nuances, needs and concerns. Challenges and motivates partners to achieve business results.
- Ensures partners adhere to legal and operational compliance requirements.
- Ensures team members adhere to legal and operational compliance requirements.
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative, and effective methods of recognition.
- Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where partners are valued and respected.
* Working in Starbucks stores in Hoàn Kiếm, Hai Bà Trưng - Hà Nội

Yêu cầu

* Summary of Experience
- Progressively responsible retail experience
- Supervision
- Experience analyzing financial reports
* Required Knowledge, Skills and Abilities
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment
- Ability to manage multiple situations simultaneously
- Ability to manage resources to ensure that established service levels are achieved at all times
- Interpersonal skills
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Strong problem-solving skills
- Team-building skills
- Ability to communicate clearly and concisely, both orally and in writing
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information

Quyền lợi

PVI health care insurance, Social Insurance

Thông tin khác

Quận Hoàn Kiếm, Quận Hai Bà Trưng,
Hà Nội

Giới thiệu công ty

Công Ty TNHH Thực Phẩm Và Nước Giải Khát Ý Tưởng Việt (Starbucks Việt Nam) việc làm

Lầu 14-15, Tòa nhà Phượng Long 2, 16 Nguyễn Trường Tộ, Phường 12, Quận 4, Hồ Chí Minh

Quy mô: Từ 501 - 1000 nhân viên

Việc làm tương tự

Nhân Viên Kinh Doanh Thị Trường | Japfa Comfeed | Hà Nội

Công Ty TNHH Japfa Comfeed Việt Nam

10 triệu - 30 triệu VND
Hà Nội
06/11/2024

Nhân Viên Tư Vấn Khóa Học/Telesales - Thu Nhập Upto 30 Triệu, Không Yêu Cầu Kinh Nghiệm

CÔNG TY CỔ PHẦN GIÁO DỤC MCLASS VIỆT NAM

6 triệu - 7 triệu VND + Hoa hồng (Tổng thu nhập lên đến 30 triệu/tháng)
Hà Nội
13/11/2024

[AEON Xuân Thủy] Nhân Viên Siêu Thị (Bán hàng, Thu Ngân, DVKH,...)

CÔNG TY TNHH AEON VIỆT NAM

Thỏa Thuận
Hà Nội
07/11/2024

Nhân Viên Telesale tại Hà Nội

Tổng công ty cổ phần Bảo hiểm Ngân hàng TMCP Công Thương Việt Nam - VBI

Từ 8 triệu - 12 triệu VND
Hà Nội
18/11/2024

Nhân viên Chăm sóc Khách hàng

Công Ty TNHH Toàn Cầu Khải Minh

Cạnh tranh
Hà Nội
01/12/2024

Nhân viên Chăm sóc Khách hàng

Công ty TNHH MTV đầu tư thương mại và xây dựng Hải Phong

8 - 10 triệu VND
Hà Nội
06/11/2024

Nhân Viên CSKH Bảo Hành

TOMKO DISPLAY DEVICE TRADING COMPANY LIMITED

7 - 9 triệu
Hà Nội
28/11/2024

Nhân Viên Chăm Sóc Khách Hàng

Công ty Cổ Phần Ứng Dụng Công Nghệ Vũ Hải

6 - 8 triệu VNĐ
Hà Nội
10/11/2024

Nhân Viên Chăm Sóc Khách Hàng

CÔNG TY CỔ PHẦN KINGBIOWORLD

10 Tr - 16 Tr VND
Hà Nội, Cần Thơ, Đắk Lắk
31/12/2024

Nhân Viên Chăm Sóc Khách Hàng

CÔNG TY CỔ PHẦN ĐẦU TƯ OTOPRO

9 - 15 triệu
Hà Nội
27/11/2024
Vị trí Store Manager - Cửa hàng Trưởng (Quận Hoàn Kiếm, Hai Bà Trưng) do công ty Công Ty TNHH Thực Phẩm Và Nước Giải Khát Ý Tưởng Việt (Starbucks Việt Nam) tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Store Manager - Cửa hàng Trưởng (Quận Hoàn Kiếm, Hai Bà Trưng) hoặc công ty Công Ty TNHH Thực Phẩm Và Nước Giải Khát Ý Tưởng Việt (Starbucks Việt Nam) ở các link phía trên

Giới thiệu công ty

Công Ty TNHH Thực Phẩm Và Nước Giải Khát Ý Tưởng Việt (Starbucks Việt Nam) việc làm

Lầu 14-15, Tòa nhà Phượng Long 2, 16 Nguyễn Trường Tộ, Phường 12, Quận 4, Hồ Chí Minh

Quy mô: Từ 501 - 1000 nhân viên

JOB HOT

Công ty cổ phần MISA
Từ 15.000.000 VND đến 20.000.000 VND
Hà Nội, Hồ Chí Minh
Công Ty Cổ Phần Andes E&C Việt Nam
14.000.000 - 18.000.000 VND
Bắc Giang, Bắc Ninh, Hà Nam
Công Ty Cho Thuê Tài Chính TNHH BIDV - SuMi TRUST
Thỏa Thuận
Hà Nội
Công ty cổ phần MISA
Từ 25.000.000 VND đến 30.000.000 VND
Hà Nội, Hồ Chí Minh
  • Hỗ trợ NTD:
  • 0962.107.888