Store Manager

Our mission: Touch more customers by making Decathlon a go-to name for appealing and sustainable solutions dedicated to sport, fitness, and well-being.
Make my playground a land of talent at the service of Decathlon's human wealth.
RESPONSIBILITIES
Build and lead my commercial project that fulfills the needs of local people
- Decide on and implement the omnichannel commercial policy that allows me to touch more people and fulfills my people/planet/profit ambitions.
- Provide an omnichannel, sustainable product offering and a range of services expected by customers
- Act across all channels to get to know the people living in my zone encourage them to visit or return, and engage with us to promote sport and physical activity.
- Commit to and develop omnichannel indicators and decide on the means required to achieve them.
- Promote eco-mobility among our customers, employees, and partners.
- Ensure good relations with local institutions, prioritizing in line with the issues for my zone.
- Co-develop my area's project.
Deliver the best possible experience to ensure customer satisfaction and sustainable performance
- Develop sales of our new or second-hand products as well as services, by our teammates/partners.
- Manage the "how to sell" which allows our customers to discover and buy our product and service offer on new or sustainable solutions.
- Deliver the satisfaction policy and Decathlon and partner services policy to fulfill customer needs.
- Ensure the safety of customers, teammates, goods, and data and respect of the procedures.
- Offer solutions to extend the lifespan of products and customize the products.
- Coordinate people organization, hourly performance, and working conditions to enhance customer availability and overall performance.
- Preserve our resources through the management of our site and our societal impact (waste, energy, transport, etc.).
Develop, motivate, and take care of human capital (manage a team)
- Animate the managerial scheme ( Project team - individual, Mission, individual meeting, Remuneration, Performance ) by integrating the challenges of transformations.
- Develop a collective in the service of the project.
- Respect and enforce all staff legal rules.
- Take care of myself and my teammates by creating a motivating work environment.
- Decide on a current and future human structure consistent with my commercial strategy, my economic activity, and our transformations (digital, data, sustainable development, departments, etc.)