Mức độ phù hợp và xếp hạng của bạn so với ứng viên khác như thế nào?
Working Location: AEON MALL Hạ Long, đường Cái Lân, Bãi Cháy, TP. Hạ Long
1. Job Overview:
[In normal circumstances: The most important thing is to develop SVA and Store Staff]
Improve store operation efficiency and perform operations in store
Grasp the sales floor layout and the individual problems of the department in charge
Promote and modify the sales expansion plan of the department in charge (monthly, weekly)
Collect and report the sales information of the department in charge
Store staff control based on work scheduling (work assignment table)
Manage store façade
OJT for store staff, improve customer service
Manage staff's job
Manage in-store safety and security based on audit items
Emergency management
Build internal/external network, information collection, information sharing
2. Scope of work and responsibilities:
In store operation
Continue to provide high-quality services while communicating the concept of MUJIRUSHI
to customers
Proactively respond greet customers at the store as a model
sales staff Continue activities to earn the trust of customer
Acquire all necessary services and basic skills in department in charge
Be aware about both store and company budgets so that all staff can maintain proper
awareness
Grasp sales floor landings, individual problems, and give instruction
Check the sales floor layout
Confirm if all staffs follow store manager's instructions
Inspect problems of department in charge and report to SV
Promote and modify the sales development plan of the department in charge (monthly, weekly)
Confirm monthly
business development plan
Plan to workshop
Control staff based on staff working schedule (work assignment table)
[Department in charge]
Optimize daily work schedule. Achieve business leveling
[Department in charge]
Manage store facade
[Department in charge]
Understand best selling items and check sales floor
Manage of product display status at sales floor
Keep maintenance normally, and check the display amount is appropriate or not
[Department in charge]
OJT of store staff, improvement of customer service
[Department in charge]
Plan the training for newcomer. Works with SVA
Manage staff impression and greetings with customer
Manage store staff's reaction
Staff management
[Department in charge]
Attendance management. Confirm whether management is correct.
[Department in charge]
Settle and check store profit and loss, improve it with the plan
[Department in charge]
Investigate causes of cost differences and implement countermeasures
Inspection of stock status and disposal status
[Department in charge]
Manage emergency
[Department in charge]
Development of an emergency communication system in case of an accident, incident, or
disaster
Respond quickly to customer complaints
Make sure the role of fire and all emergency exits are always open
Report accidents and incidents promptly to the manager
[Department in charge]
Plan and build store organization system
Design the appropriate departments and categories for each team and their roles.
Arrange them in consideration of the personnel training
Audit
[Department in charge]
Based on the audit items, check the sales floor of the store and the behind environment
Check cleaning and inspection schedule, date, time
Confirm that everything is follow the rules or not
This job description is designed to provide a better understanding of the role.
This is not a complete list; additional tasks must be performed upon line manager request.